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Easterns Automotive Group of Sterling

Sterling, VA

4.9
1,012 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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22705 Commerce Center Court

Sterling, VA

20166

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Showing 1,012 reviews

May 05, 2018

Very happy with my experience I first scheduled the test drive with a different vehicle when I arrived I was very skeptical they did not have the vehicle I wanted but they had a be More

by Keith T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Soukphouangkham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bikram Dhillon, Ali Sajjad
May 07, 2018 -

Easterns Automotive Group of Sterling responded

Fantastic! We're glad to have you as a customer. Please come back again, Erike!

April 28, 2018

Got more than I expected I went into this dealership with my mind set on getting an SUV. After test driving a particular SUV I liked it but wasnt thrilled. My salesguy Ali tol More

by Newbmwowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Sajjad
Apr 30, 2018 -

Easterns Automotive Group of Sterling responded

Congratulations on your SUV purchase! We are so happy that you decided to choose Easterns. Ali and the rest of the team will be so happy to hear from you.

April 28, 2018

Friendly and helpful My son bought a car at Eastern's today and Randy and Tony were great to deal with. They were patient with us because we had issues with the insurance More

by Erike97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Soukphouangkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew McKessor, Randall Zemany
Apr 30, 2018 -

Easterns Automotive Group of Sterling responded

Awesome! Your son's happiness is all that matters to us. We take great pride in providing our customers with amazing service. Welcome to the Easterns family!

April 24, 2018

Ali was great. I had a great experience here. Ali got me a great deal on a great car. I would recommend him and this dealership to others. More

by Sj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Sajjad
Apr 26, 2018 -

Easterns Automotive Group of Sterling responded

Hello SJ, It sure is nice to know that Ali provided you with the amazing customer service that you deserve. Thanks for choosing us!

April 17, 2018

Smooth and simple Brilliant service. Fast process. excellent deal. friendly staff. great coffee. Ali Sajjad stayed 2 hours after shop was closed to finalize the finance More

by AudiS3LaneAssist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Sajjad
Apr 19, 2018 -

Easterns Automotive Group of Sterling responded

We cannot agree with you more! As a team, we'll always do what is best for our customers.

April 16, 2018

Melad was awesome and quick to work with. I knew what I wanted and he made sure that the things I wanted were available and my needs were met before I even More

by Mekadaniels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melad Sahak
Apr 17, 2018 -

Easterns Automotive Group of Sterling responded

Your opinion and positive feedback is greatly appreciated! Please come back soon to visit Melad and the rest of our team!

April 14, 2018

Amazing customer service He was very helpful and patient with us he even took me to the airport because I had rented a car and helped get us back so I could drive my car home More

by Tj_123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Sajjad
Apr 17, 2018 -

Easterns Automotive Group of Sterling responded

You are so welcome! It was an absolute pleasure assisting you! Thank you for being such an incredible customer.

April 10, 2018

Couldn’t have gone any smoogher The man I worked with named Sajjad was very polite, and I felt ensured that he had my best interest On his mind. He was very patient and understanding More

by Shahbron23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Soukphouangkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Sajjad
Apr 11, 2018 -

Easterns Automotive Group of Sterling responded

Your opinion matters! We are so glad that you decided to reach out to let us know about your positive Easterns experience. Come again!

April 10, 2018

Great customer service Ali - sales person was one of the most helpful and caring salesman I have meet. They do not rush you in to making a decision but yet help you look at More

by Nasafghani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Soukphouangkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Sajjad
Apr 10, 2018 -

Easterns Automotive Group of Sterling responded

Thanks for visiting us here at Direct Car Buying! We are so glad to have you as a customer. Ali said that you were such a pleasure to work with. Please come back again to visit us for your next purchase!

March 31, 2018

Easy! This is my third vehicle from Easterns and I have high expectation of their work. This experience didn't disappoint. Ali had me in and out in a couple More

by TB
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Soukphouangkham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Sajjad
Apr 02, 2018 -

Easterns Automotive Group of Sterling responded

Wow! Thank you for being a returning customer! It sure is great when our customers are happy enough to continue coming back. Ali will be absolutely thrilled to hear from you!

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