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Easterns Automotive Group of Sterling

Sterling, VA

4.9
1,012 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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22705 Commerce Center Court

Sterling, VA

20166

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Showing 1,012 reviews

June 16, 2018

Return customer This is the sixth car I have bought from Easterns since 2002. I have always had a great experience. I went to a local dealer to start my search for a More

by tgaileodeb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Soukphouangkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randall Zemany
Jun 18, 2018 -

Easterns Automotive Group of Sterling responded

UNBELIEVABLE! It is truly amazing to still have you as a customer 16 years later! We cannot express just how much we appreciate your loyalty to the Easterns brand. You are family to us. Please let us know if and when you ever need anything and we will gladly assist!

June 13, 2018

IN LOVE WITH MY NEW CAR Came in not expecting to buy a car just yet. My salesman Jeffrey Lopez was at the door with a big smile welcoming me to easterns. i have to say the at More

by Claudiasalvador75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bikram Dhillon, Jeffrey Lopez
Jun 14, 2018 -

Easterns Automotive Group of Sterling responded

Your visit resulted in such a pleasant surprise! Congratulations on your new vehicle. You deserve nothing but the best. Jeffrey will be so glad that you reached out to us!

June 12, 2018

Review My sales man was melad found an excellent car for me took great care of us did not pressure us in to buying anything we didn’t want very smooth transa More

by Kingjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melad Sahak
Jun 14, 2018 -

Easterns Automotive Group of Sterling responded

Awesome! It was a pleasure to assist you during your visit. Please know that we're always here whenever you need us.

June 12, 2018

Review I came to direct car buying to check out a vehicle melad found a great car for me thank you for all the assistance you are amazing I will recommend fr More

by Nikki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melad Sahak
Jun 14, 2018 -

Easterns Automotive Group of Sterling responded

No problem! Your Direct Car Buying family is always here to help. Please encourage your family and friends to stop by!

June 12, 2018

Checking out cars Went their to check out the cars. Worked with a gentleman named Ali. Great help, def a salesperson. But he wasn’t pushy at all since we are just start More

by Acva2929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Sajjad
Jun 14, 2018 -

Easterns Automotive Group of Sterling responded

Wonderful! There is nothing better than hearing from our amazing customers like yourself. Thanks for your great rating and review!

June 12, 2018

Excellent Service Ali was great to work with he is extremely knowledgeable about the vehicles, I will definitely be back again with friends and family next time. More

by Rajiv1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Sajjad
Jun 14, 2018 -

Easterns Automotive Group of Sterling responded

Please do recommend us! We would absolutely love to assist your family and friends.

June 12, 2018

Personal Touch I had already been to Carmax and was immediately turned off by the service. The salesman was pushy and distracted, acted hurried, rushing me and tryin More

by Wordsmyth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Sajjad
Jun 14, 2018 -

Easterns Automotive Group of Sterling responded

Hi there, We must start off by saying thanks so much for choosing Easterns over our competitors. We're sorry to hear that your visit with Carmax was not the best but you found the right place. Your happiness as a customer means the world to us!

June 12, 2018

Knowledgeable staff I had the pleasure of working with Ali. Very professional, knowledgeable, and definitely helpful. I’d recommend anyone I can to make their car buying More

by Benzlyfe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Sajjad
Jun 14, 2018 -

Easterns Automotive Group of Sterling responded

We appreciate your wonderful review. Thanks for connecting with us!

June 12, 2018

Satisfied I went to direct car buying and was very impressed with the service provided by Ali and the dealership as a whole did well meeting my needs More

by Haiderbb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Sajjad
Jun 14, 2018 -

Easterns Automotive Group of Sterling responded

Your opinion matters to us! We are so glad that you decided to reach out to let us know about your positive Easterns experience with Ali. Come again!

June 11, 2018

Good experience No complaints, had a good experience from sales to finance. Ali and Victoria were both very professional. The dealership was well run and I would co More

by Rcooch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria, Ali Sajjad
Jun 11, 2018 -

Easterns Automotive Group of Sterling responded

Thanks for the kind words. Our staff said that you were a pleasure to work with. Please come back again!

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