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Easterns Automotive Group of Sterling

Sterling, VA

4.9
1,012 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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22705 Commerce Center Court

Sterling, VA

20166

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Showing 1,012 reviews

January 02, 2020

Excellent Service Pleasant experience working with Sahand (Sean) trading in my old vehicle for a newer model. He helped me get the best deal I can get fort this purchas More

by Cristina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sahand
Jan 08, 2020 -

Easterns Automotive Group of Sterling responded

Out with the old and in with the new! What a great way to start off the new year! Congratulations to you, Cristina!

December 01, 2019

Had a great experience working with the entire staff from the sales person, the manager, and they were all very helpful. They helped put me in the car I was wanting after a long search. Highly recommend work More

by bbrazelton2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Sajjad, Mohammed Abu-Ghannam
Dec 03, 2019 -

Easterns Automotive Group of Sterling responded

Excellent! We'll be sure to let our team know just how much you enjoyed your visit. Thanks for choosing Easterns!

November 11, 2019

I been in different dealers to buy a car , but I never had like Easterns Automotive Group of sterling interns of Great professional customer service , availability. I got what I want with reasonable prici More

by Habt
Recommend Dealer
Yes
Employees Worked With
Mohammed Abu-Ghannam
Nov 12, 2019 -

Easterns Automotive Group of Sterling responded

Wonderful! There is nothing more satisfying in our industry than knowing we've have made our customers happy. Please come visit us again!

November 04, 2019

professional upfront considerate Everyone I have dealt with regarding the purchase of two cars in two years have been a pleasure. Nothing was hidden and I felt like I received person More

by jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bikram Dhillon, Ali Sajjad
Nov 05, 2019 -

Easterns Automotive Group of Sterling responded

Hi Jen, Thank you for returning to purchase from us over the years. We truly appreciate your business!

October 19, 2019

Great car buying Was a smooth and great experience all around . They explained things every step of the way. They told it like it is no sugar coating More

by Kellee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip , Hassib Nikzad, Ali Sajjad
Oct 22, 2019 -

Easterns Automotive Group of Sterling responded

Awesome! Thanks for visiting us. We love hearing that you are pleased with the outcome of your visit.

September 25, 2019

Misleading Everything they say was a lie . First you bring people in by saying your job is your credit which is a lie you have to be approved by a financial inst More

by Ajharris69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mustafa
Oct 10, 2019 -

Easterns Automotive Group of Sterling responded

We want to apologize for anything that may have caused you to feel this way. We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you in moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004

September 24, 2019

Great Service Very Knowledgeable Mohammed was very kind and knew the car that I wanted. He was very knowledgeable as well and he helped me pick the best car for me More

by Merv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Abu-Ghannam
Sep 25, 2019 -

Easterns Automotive Group of Sterling responded

New car alert! Mohammed was so happy to assist you with your purchase. Wishing you all the best, Merv!

September 12, 2019

Very pleased I want to thank everyone I came into contact with particularly Craig and Ali. I was so nervous purchasing a car on my own but they made it so simple a More

by NewBenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bikram Dhillon, Ali Sajjad
Sep 16, 2019 -

Easterns Automotive Group of Sterling responded

Sounds great! Craig and Ali will sure be glad to hear from you. Please come visit your Easterns family anytime!

September 11, 2019

Great stuff I had an amazing experience with Mohammed. He is incredibly helpful and educated on his work! I highly recommend coming to easterns and working with h More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Sajjad, Mohammed Abu-Ghannam
Sep 11, 2019 -

Easterns Automotive Group of Sterling responded

We specialize in providing our customers with nothing but the best customer service. It is so amazing that as a customer you recognize the hard work that we continue to put in.

September 11, 2019

Amazing Car Salesman Moe was a very good car salesman. He knew the car that I wanted and helped me find the car that best fits me and my needs More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Abu-Ghannam
Sep 11, 2019 -

Easterns Automotive Group of Sterling responded

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

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