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Easterns Automotive Group of Sterling

Sterling, VA

4.9
1,016 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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22705 Commerce Center Court

Sterling, VA

20166

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Showing 1,016 reviews

March 22, 2021

Brianna was very professional /polite/respectful. Very knowledgeable about the vehicle I was inquiring about. Eastern Motors is lucky to have her. She brightens up the room when she walks in and has stron More

by DN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Cartwright
Mar 22, 2021 -

Easterns Automotive Group of Sterling responded

We are so happy to hear our very own Brianna made your visit wonderful! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns! Looking forward to seeing you again soon!

March 20, 2021

Brianna Cartwright was very professional. She was very knowledgeable about my car choices. I will continue to send my friends and family to Ms. Cartwright and to Eastern motors. More

by Arose60
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brianna Cartwright
Mar 22, 2021 -

Easterns Automotive Group of Sterling responded

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.

March 20, 2021

What an amazing experience! Jeff was helpful and worked hard to finance and get me a great car! He is kind and helpful. The Easterns team worked with my credit score and answered every question. Truly, the More

by Imabeastbryant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lopez
Mar 22, 2021 -

Easterns Automotive Group of Sterling responded

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

March 20, 2021

Very quick and knows her job very well I would recommend to anybody who wants a vehicle and doesn’t wanna be out all day More

by mrob231502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Sajjad, Brianna Cartwright
Mar 23, 2021 -

Easterns Automotive Group of Sterling responded

Smooth transaction! That's what we love to hear! We are glad that we were able to get you out in a timely manner. Thanks for choosing Easterns!

March 20, 2021

Ali and Brianna made my buying experience great and it was also a quick and easy process. I would highly recommend Easterns Automotive Group to anyone. More

by smunday90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Sajjad, Brianna Cartwright
Mar 23, 2021 -

Easterns Automotive Group of Sterling responded

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

March 20, 2021

We purchased two GMC Yukon XLs within a couple of weeks from each other from Jeff Lopez at Easterns Automotive in Sterling, VA, and he was great, friendly, knowledgeable and made the process very easy with More

by RGC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Lopez
Mar 22, 2021 -

Easterns Automotive Group of Sterling responded

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

March 18, 2021

Disappointed in communication prior to visit they said car would arrive in 2 hours I arrived in 3 and it took another hour to arrive. More

by JUD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Kreger, Travon Selby, Juan Garcia
Mar 19, 2021 -

Easterns Automotive Group of Sterling responded

We want to apologize for the miscommunication. Easterns has always been a company that works tirelessly to help our customers. Please contact our Customer Care Team as they would be more than happy to assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004

March 16, 2021

This is my second time buying a car from Jeff and Ali at easterns. They were able to get me a great deal on my new Scat Pack Charger and helped me through the entire process. They really don’t just try and More

by clarke.paty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Sajjad, Jeffrey Lopez
Mar 19, 2021 -

Easterns Automotive Group of Sterling responded

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help and can't wait to see you again!

March 11, 2021

Very professional establishment! I found my truck on their user friendly website and then went 4 a test drive ! Was Very accommodating! Would definetly reccommend! More

by Derricknmisty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Cartwright, Juan Garcia
Mar 12, 2021 -

Easterns Automotive Group of Sterling responded

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

March 11, 2021

Very professional from start to finish. Highly recommended. Juan was great! He even took the time to help us on his day off. Buy your next car here. More

by kram2422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Garcia
Mar 12, 2021 -

Easterns Automotive Group of Sterling responded

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.

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