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Easterns Automotive Group of Sterling

Sterling, VA

4.9
1,016 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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22705 Commerce Center Court

Sterling, VA

20166

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Showing 1,016 reviews

May 01, 2021

Briana was outstanding! Great customer service, knows what she’s doing. My experience with car dealerships hasn’t been that great but she has changed that. The process went smooth and quickly and her per More

by Mirandapatt17
Recommend Dealer
Yes
Employees Worked With
Brianna Cartwright
May 05, 2021 -

Easterns Automotive Group of Sterling responded

We are so happy you enjoyed your visit. Thank you for taking your time to share this!

May 01, 2021

Very patient. She gets directly to the point and attempts to find a vehicle suitable for you. Friendly and is a great open listener to opinions More

by Jet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Cartwright, Juan Garcia
May 05, 2021 -

Easterns Automotive Group of Sterling responded

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

May 01, 2021

Bri was great. Amazing service and even a better person. Made it so easy to work with her. Looking forward to working again with her! More

by Syeddhussain84
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brianna Cartwright
May 05, 2021 -

Easterns Automotive Group of Sterling responded

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

April 30, 2021

Brianna was an excellent rep she’s kind and sweet. Would definitely recommend her to all my friends and family. Easterns auto group was awesome! More

by 123tim11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Cartwright
May 05, 2021 -

Easterns Automotive Group of Sterling responded

We are so happy you enjoyed your visit. Thank you for taking your time to share this!

April 30, 2021

I was having a difficult time finding the perfect car till I met Brianna! She really knows her stuff and I appreciate all her help!! More

by dmultani2014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Cartwright
May 05, 2021 -

Easterns Automotive Group of Sterling responded

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

April 29, 2021

My experience at easterns was amazing. It was quick and easy and everyone was so friendly. Adam, juan, gabby & gabe we’re extremely kind. They answered all my questions and then sum and made sure I was 100 More

by ilise.cruz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby, gabe , Adam Kreger, Juan Garcia
May 05, 2021 -

Easterns Automotive Group of Sterling responded

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

April 28, 2021

Brianna did a wonderful job of making sure I was satisfied with the car. She made sure I was happy and she was very kind. More

by jghines3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Cartwright
May 05, 2021 -

Easterns Automotive Group of Sterling responded

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

April 28, 2021

I was a newcomer to purchasing a new car, then thanks to the staff there, I was able to figure out the details of buying a car. Soon after looking over the paper work I got the Van I wanted. More

by 360DESTICHEESECEO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lopez, Brianna Cartwright, Adam Kreger, Juan Garcia
May 05, 2021 -

Easterns Automotive Group of Sterling responded

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.

April 27, 2021

I went shopping all day for a mustang. After a day full of dealing with sleazy salesman, and dealerships with a weak selection I found Easterns Automotive. Due to their one price model, they are incredibly More

by nitinp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Kreger, Juan Garcia
Apr 28, 2021 -

Easterns Automotive Group of Sterling responded

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

April 27, 2021

Very excellent customer service!! The best I’ve ever experienced at a dealership so far. Very informative. Very welcoming. I recommend to anyone!!! Adam was super friendly and answered ALL of my questio More

by jefferson.tyiesha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabby, Adam Kreger
Apr 28, 2021 -

Easterns Automotive Group of Sterling responded

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.

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