Back

Easterns Automotive Group of Sterling

Sterling, VA

4.9
1,016 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
Contact Dealership

22705 Commerce Center Court

Sterling, VA

20166

Directions

By Type

Showing 1,016 reviews

March 01, 2022

The team was very patient in helping select the best vehicle within personal credit profile and budget. They definitely make the impossible happen to get you on the road. Both Darius and Nik were extrem More

by chall22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikzad Hassib, Kevin Cubas, Darius Skerritt
Mar 02, 2022 -

Easterns Automotive Group of Sterling responded

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

February 23, 2022

The staff were very friendly and helpful. Craig, Darrius, Kevin, and John were all amazing and I will definitely refer other people to this dealership! They are also very informative and made More

by lsmith170
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John, Kevin Cubas, Darius Skerritt
Feb 24, 2022 -

Easterns Automotive Group of Sterling responded

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

February 17, 2022

Me vendió un carro que me salió el doble del presio acordado y me dio garantía de tres años el cual mi camioneta falló a los 2 años por transmisión y no me dio la garantía acordada ahora tengo un veh More

by Eddecheverri
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Dewey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cubas, Jeffrey Lopez, Darius Skerritt, Amir Parsa Paydar
Feb 21, 2022 -

Easterns Automotive Group of Sterling responded

Queremos disculparnos por cualquier cosa que pueda haber causado que se sienta de esta manera. Nos encantaría abordar sus inquietudes con respecto a su visita. Comuníquese con nuestro equipo de atención al cliente para ver si hay algo que podamos hacer para ayudarlo mejor a seguir adelante. Correo electrónico: customercare@easterns.com / Teléfono: (877)-927-5004

Feb 21, 2022 -

Eddecheverri responded

El señor Jeffrey López ya me dijo que no podían ayudarme

February 12, 2022

Dealership was very knowledgeable and patient. Staff was extremely courteous. Their inventory was very robust. They even had a car come from a different location. More

by jhines61196
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Craig
Feb 16, 2022 -

Easterns Automotive Group of Sterling responded

We are so happy you enjoyed your visit. Thank you for taking your time to share this!

February 06, 2022

I was quite pleased with the end results. I had made an appointment and upon arrival it was not available. In the long run they did everything possible to make it up. When the car was available went back f More

by snider_cynthia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Floyd
Feb 16, 2022 -

Easterns Automotive Group of Sterling responded

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

January 22, 2022

Great place to buy a car. I bought from NC. James answered all my questions and concerns and helped me get financing. More

by jason.c.lamm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lopez, James Craig, Darius Skerritt
Jan 27, 2022 -

Easterns Automotive Group of Sterling responded

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

January 22, 2022

very professional people. Good cars, variety, very good service very quickly. I recommend them. Thanks More

by mm977874
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Craig
Jan 27, 2022 -

Easterns Automotive Group of Sterling responded

We are so happy you enjoyed your visit. Thank you for taking your time to share this!

Jan 27, 2022 -

mm977874 responded

thank you very much they are very professional I recommend them

January 22, 2022

James was very knowledgeable and a pleasure to work with. He is very personable and made me feel welcome at the dealership. More

by d2m2hiser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Craig
Jan 27, 2022 -

Easterns Automotive Group of Sterling responded

Wonderful! Please let us know if you need anything, we will be happy to help. Enjoy your new ride!

January 15, 2022

these guys made my first time buying experience smooth and as painless as possible. so sweet, and made me feel very at ease - and we’re always very honest with me. james is absolutely phenomenal. super sw More

by jerica.war
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Craig
Jan 19, 2022 -

Easterns Automotive Group of Sterling responded

Congratulations on your purchase! Your opinion is greatly appreciated. It was a pleasure to assist!

December 23, 2021

James was very personable and made the purchase of the car very easy. Outstanding gentleman! More

by sherricwalker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Dewey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Craig
Dec 29, 2021 -

Easterns Automotive Group of Sterling responded

We are so happy you enjoyed your visit. Thank you for taking your time to share this!

...
34
...