Easterns Automotive Group of Sterling

Both Darius and Eastern made this a smooth yet comfortable transition. Great job and Thanks. comfortable transition. Great job and Thanks. More

Darius was very patient, efficient and helpful. We got thr exact vehicle and financing that we needed. We got thr exact vehicle and financing that we needed. More

Buyers Beware! I deeply regret my decision to purchase a car from Easterns Automotive Group. I bought the car long distance, from Atlanta GA which I will never do I deeply regret my decision to purchase a car from Easterns Automotive Group. I bought the car long distance, from Atlanta GA which I will never do again. I trusted Easterns only to be completely duped into a terrible car buying experience. The actual sales process went very well, Darius was professional, attentive, and did the best job of all the sales people I had worked with at other dealerships. The trust I built with Darius deeply influenced my decision to buy. Being that it was a long distance purchase, I never got to actual see or test drive the car, it was delivered to me after the purchase. We were so excited to see the car arrive only to be very disappointed when we turned the car on to find a check engine light on. In addition, I found that none of the entertainment package accessories (remote, headphones, etc) were in the car. I called Easterns and was told to bring my car to a nearby, local Infitniti dealership to have m issues addressed. Turned out to be a major repair, over $3k for the part and labor. On top of that, I found that there were several other issues with the car that were clearly never reviewed by Easterns before selling the car. To make matters worse, the battery died the next day leaving my wife stranded. I had to drive to meet her to jump start our new car 2 days after purchasing it and had to immediately install a new battery. Rather than just addressing these issues with Infiniti, Easters actually made me me have the car returned from Atlanta, GA back to Washington DC for them to review. That left me without a car for over 10 days, with no loaner. They actually made me pay for the missing entertainment package accessories they marketed with the car. All in all, I wish I knew what a hassle this car buying experience would be before I made the decision to trust Easterns. This was a complete cluster and I would warn anyone looking to buy from them to be careful. More

Absolutely outstanding! This was my first vehicle from a dealership. He took his time walking me through each and every step as well as all the financial options I had avail This was my first vehicle from a dealership. He took his time walking me through each and every step as well as all the financial options I had available. Will be recommending him to friends and family as well! Much appreciated!! More

The process from reviewing the cars online was a great tool. Also the salesman were excellent in recommending additional alternative options at the store. I was impressed with how quickly they brought in tool. Also the salesman were excellent in recommending additional alternative options at the store. I was impressed with how quickly they brought in another car that was not on their lot. The process from start to finish was very smooth, and they were willing to work within my budget. I definitely recommend buying from this location. More

I’m proud to say that Darius was a big help with me and my wife’s car purchase at the beginning we had a rough time trying to figure out what would do us good but Darius ended up saving the day by putting my wife’s car purchase at the beginning we had a rough time trying to figure out what would do us good but Darius ended up saving the day by putting in extra time even while he was home he was committed and stayed texting me and calling me to keep me updated on certain vehicles and he landed us the right one. All I can say is keep up the good work man you got a lot of potential and you got a lot of positive vibes and a sense of humor, also a special thank you to Kevin as well keep up the good work guys!!!! More

I have been to several different dealerships in the past three weeks, and this is the best by far I have been in. I was greeted at the door& directed to my sales person Darius. Darius was very attentive fro three weeks, and this is the best by far I have been in. I was greeted at the door& directed to my sales person Darius. Darius was very attentive from the very beginning to the very end. He made sure that I was comfortable, he found what I liked took me out on my test drive, & didn't sugarcoat anything. I loved it. I will recommend Eastern of Sterling to all my friends that are looking for cars. More

This dealership was very professional and informative. The salesman who helped me was Darius. He was extremely informative, helpful, and professional. I would recommend This dealership and Darius to anybo The salesman who helped me was Darius. He was extremely informative, helpful, and professional. I would recommend This dealership and Darius to anybody wishing to purchase a vehicle. You could tell he really wanted to help me if he was able which he did. And it has already opened up new opportunities for me within the last few weeks. Thank you eastern motors and Darius for all your help. You guys were great. More

Darius and everyone who helped me at Easterns was absolutely awesome! They made the whole process easy and easy to understand which is important. They were all super friendly and made my experience absolutely awesome! They made the whole process easy and easy to understand which is important. They were all super friendly and made my experience all around pleasant and worry free. I truly enjoyed my time there and I will absolutely go back for any future vehicle needs!! The new car is wonderful and so is Easterns!! More

Fairly quick and efficient getting everything together so the process didn't have to take forever. In and out, which was perfect for me. the process didn't have to take forever. In and out, which was perfect for me. More