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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,751 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,751 reviews

June 24, 2019

Buying a car to replace a totalled vehicle. Friendly and helpful. Easy to work with. Expensive. Needed help getting into a vehicle. Under the circumstances it was a good experience. A positive More

by Mitchmexically
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amadou Sow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Santos
Jun 26, 2019 -

Easterns Automotive Group of Laurel responded

Wonderful! That's how it should be! You will always have the support of your family here at Easterns!

June 23, 2019

Great customer service Martin kennedy is by far the best sales man I had. He answer all the question I had. He was very patient with me. I would definitely recommend him to More

by Satisfied customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Kennedy
Jun 26, 2019 -

Easterns Automotive Group of Laurel responded

Awesome! Please do recommend us. We love assisting new and old customers!

June 22, 2019

Martin is outstanding!! I would recommend anyone to Martin. He is an excellent car sales rep. He provided excellent service during my visit to purchase my car. I will be back More

by Chisty2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Kennedy
Jun 26, 2019 -

Easterns Automotive Group of Laurel responded

Hi Christy, It was so kind of you to reach out and share out thoughts. Martin said that you were a pleasure to work with. Thank you for being such an incredible customer!

June 20, 2019

Amazing customer service. I had an amazing experience and left extremely satisfied with the customer service from Martin Kennedy. Not only was my lifestyle and budget considere More

by Ms. Barris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Kennedy
Jun 26, 2019 -

Easterns Automotive Group of Laurel responded

Thank you for leaving us such a wonderful review, There is nothing like knowing that our customers are happy with our service!

June 20, 2019

Worries put to rest! When I came to Easterns, I met with Martin. I wasn't sure what kind of car I wanted and if that car would be reliable. Martin's knowledge put me at ea More

by SashaThomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Kennedy
Jun 26, 2019 -

Easterns Automotive Group of Laurel responded

Happy for you! Enjoy it!

June 15, 2019

Very good and comfortable They helped and assisted to get me into a a vehicle that would work for my budget. Love the vehicle they gave me and fell good about it. More

by Joey$0807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Francis Koroma
Jun 19, 2019 -

Easterns Automotive Group of Laurel responded

That's what we are here for! We love to help our customers!

June 14, 2019

Helpful getting a truck Helped emergency situation when my truck just broke down couple days ago great friendly and helped me get the truck I wanted I would come back More

by Woodsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Davis
Jun 19, 2019 -

Easterns Automotive Group of Laurel responded

You made the right choice by coming to Easterns! It was our pleasure to help you turn a negative situation into one that is positive. Enjoy your new truck!

June 14, 2019

Car purchasing reveiw I’ve brought more than 10 cars from Eastern Motors. I’ve always been happy with my service. They have excellent customer service skills. I’ve referre More

by Dnhwthrn1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jeremiah jones, Isa Shabazz, Marvin Salmond
Jun 19, 2019 -

Easterns Automotive Group of Laurel responded

Wow! Thank you so much for your loyalty and support to us! We cannot explain how much that means to us.

June 13, 2019

Courteous, Knowledgeable, and Professional From beginning to end the process was seamless. Marvin's knowledge of his inventory and cars in general answered any and all questions I presented him More

by DWill87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Salmond
Jun 19, 2019 -

Easterns Automotive Group of Laurel responded

Shout out to Marvin for providing you with the excellent service you deserve. Please do recommend us to your family and friends!

June 13, 2019

Excellent customer service, Marvin was great I recently totaled my car and wanted to find a car that was fairly new for a reasonable price. Marvin was attentive and answered all my questions that More

by King Flock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Salmond
Jun 19, 2019 -

Easterns Automotive Group of Laurel responded

We are truly sorry to hear about your previous car that got totaled. The most important thing is that you are alright. Mavin was able to assist you and find the perfect car for you. Great news!

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