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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,717 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,717 reviews

December 08, 2019

Outstanding dealership! Floyd Whitlock made my buying experience easy and comfortable! Very trustsorthy staff from the administrative team down to the finance team! In and out with a great deal! Go visit More

by L. Redding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Jeremiah Jones, Floyd Whitlock
Dec 09, 2019 -

Easterns Automotive Group of Laurel responded

Thank you very much. It is so nice to have you as a customer. We're sure that Floyd will be happy to hear from you.

Dec 09, 2019 -

Easterns Automotive Group of Laurel responded

Easterns is the place to be! Thanks for letting us know just how happy you are as a customer. Your feedback is important to us!

December 07, 2019

Did a excellent job and was very knowledgeable on the vehicle I wanted to purchase! Very helpful, polite, hospitable and once again very knowledgeable when it came to vehicles! More

by Jordanmc232
Recommend Dealer
Yes
Employees Worked With
Rayford Scott
Dec 09, 2019 -

Easterns Automotive Group of Laurel responded

We love hearing from our customers. Your opinion is extremely appreciated!

December 02, 2019

Thanks again to Mr. Jovaunte Gregory. Probably the most helpful person I've met this year tbh. Goes above and beyond He even helped other co-workers move a car while helping us. I can tell genuine when I s More

by Lynnette1
Recommend Dealer
Yes
Employees Worked With
Jentry Hobson, Jovaunte Gregory
Dec 03, 2019 -

Easterns Automotive Group of Laurel responded

Wow! Thanks for the in-depth review. The Toyota Highlander was a great choice. We're so glad that you are happy with it!

November 21, 2019

My transaction was seamlessly handled by John, in and out in a few hours. Highly professional and friendly at the same time. I highly recommend! More

by Daniel Falonipe
Recommend Dealer
Yes
Employees Worked With
John Swauger
Nov 26, 2019 -

Easterns Automotive Group of Laurel responded

We appreciate your recommendation! Thank you so much for sharing your kind words with us. We'll let John know that you are a happy customer.

November 15, 2019

Floyd was great to work with and honest throughout the process. I was interested in a couple of vehicles and he made sure I was able to look at each one at the same locations. Very convenient. More

by ajones2121
Recommend Dealer
Yes
Employees Worked With
Floyd Whitlock
Nov 19, 2019 -

Easterns Automotive Group of Laurel responded

Thank you for the positive review and rating! We are happy to know that Floyd was a pleasure to work with and we look forward to any future visits. Have a good day!

November 07, 2019

This place has a very warm and friendly atmosphere...I walked in there feeling terrible with a lot of anxiety, but I left feeling special and cared for! Thank you Eastern Motors of Laurel...love my new ca More

by Max Israel
Recommend Dealer
Yes
Employees Worked With
The lady cashier in there on November 6th...five stars to her too!, Jesus Santos, Jeremiah Jones, Floyd Whitlock, Marvin Salmond
Nov 12, 2019 -

Easterns Automotive Group of Laurel responded

We were truly happy to turn your frown upside down! Our customers will always come first. You can always count on us, Max!

October 31, 2019

Great customer service I highly recommend Marvin to any one that wants to purchase a car!! Thanks Marvin I will send more family and friends to you thank you again More

by Miguel tapia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Marvin Salmond
Nov 05, 2019 -

Easterns Automotive Group of Laurel responded

Please do! We absolutely love to assist new customers. All of your family and friends are welcome!

October 27, 2019

Best car buying experience The staff was really helpful and told good stories while we waited for the paperwork to be processed. Thank you for being attentive while my sister sh More

by Cbf_rabo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Widdedorf, John Swauger, Jesus Santos
Oct 29, 2019 -

Easterns Automotive Group of Laurel responded

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

October 26, 2019

The experience was great Floyd did a great job he kept his promise of having both vere eof thhicles to choose from. Got there at one was 4pm. Very pleased More

by Retro1102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Floyd Whitlock, Floyd Whitlock
Oct 29, 2019 -

Easterns Automotive Group of Laurel responded

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

October 26, 2019

Excellent Took care of all my needs in a very efficient way. Very satisfied and my second car from here. Will definitely return in the future for #3. More

by Augusta6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amadou Sow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2019 -

Easterns Automotive Group of Laurel responded

Thank you for your loyalty! There is something to be said about returning customers that continue to choose us. We are truly grateful!

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