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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,717 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,717 reviews

February 02, 2020

Good dealership, no price negotiation. Associate knows little about the car but at least they're honest. They charge $300 processing fees though. Plus side, you can be in and out in less than 3 hours. More

by thuanhnguyen1801
Recommend Dealer
Yes
Employees Worked With
Rayford Scott
Feb 05, 2020 -

Easterns Automotive Group of Laurel responded

Hi, Thank you for sharing both the pros and cons of your Easterns car buying experience. Both are important to us as we constantly look for ways to better our company.

February 01, 2020

Scott is a professional. He is very patience and was able to explained to me every documents I needed to sign. Was very impress with his customer service skills. Will definitely refer people just because of More

by Abekay6690
Recommend Dealer
Yes
Employees Worked With
Rayford Scott
Feb 05, 2020 -

Easterns Automotive Group of Laurel responded

Knowledge is the key! We're glad that Scott provided you with in-depth information to move forward with your purchase. Congrats!

January 29, 2020

Went in not knowing what to expect but I knew I needed a vehicle. Marvin helped me trade in my car and also got me into a vehicle I loved. More

by Devin
Recommend Dealer
Yes
Employees Worked With
Marvin Salmond
Jan 29, 2020 -

Easterns Automotive Group of Laurel responded

It sounds like everything went smoothly, Devin! It's nice to know that Marvin was able to provide you with the excellent service that you deserve as a customer.

January 29, 2020

Floyd and the auto loan team did a great job in getting me into a Lincoln MKZ after my other car was totaled in an accident. My credit was way below average, but they found a way to get me into a beautifu More

by dmhands
Recommend Dealer
Yes
Employees Worked With
Tony Soukphouangkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Floyd Whitlock
Feb 05, 2020 -

Easterns Automotive Group of Laurel responded

Thank you for being a returning customer. The Lincoln MKZ is a great choice! Always remember ... At Eastern Motors, your job is your credit!

January 28, 2020

Yassine was very friendly and laid back. He made the car buying experience easy and quick. He had a great attitude and answered all of my questions. More

by Mpolan86
Recommend Dealer
Yes
Employees Worked With
Yassine Bouchlouch
Jan 29, 2020 -

Easterns Automotive Group of Laurel responded

Hi there, It's great to know that Yassine has provided you with the incredible service that you deserve as a customer. Quick and easy is the way to go!

January 25, 2020

My sales rep was Ray and he was absolutely phenomenal He My sales rep was Ray and he was absolutely phenomenal He was patient and really listened to what it was that I wanted and was asking for He was aw More

by C_ddavis
Recommend Dealer
Yes
Employees Worked With
Rayford Scott
Jan 29, 2020 -

Easterns Automotive Group of Laurel responded

Your opinion matters! We are so glad that you decided to reach out to let us know about your positive Easterns experience. Come again!

January 24, 2020

Floyd provides the best customer service you can ask for. He explain everything to me and was completely patient. He’s the guy to talk to for a new car! Great customer service and great selection. Completely More

by Cristofer.gonzalez2
Recommend Dealer
Yes
Employees Worked With
Floyd Whitlock
Jan 24, 2020 -

Easterns Automotive Group of Laurel responded

New car alert! Floyd is a great salesman and it shows in your review. We appreciate you for sharing this with us!

January 22, 2020

Yassine, was great. He was very knowledgeable of the vehicle. Even answered his phone on his day off. I'd definitely recommend him to friends and family. More

by Ytowntobmore
Recommend Dealer
Yes
Employees Worked With
Yassine Bouchlouch
Jan 24, 2020 -

Easterns Automotive Group of Laurel responded

Now that's great customer service. We'll be sure to let Yassine know just how happy you are. Your family and friends are always welcome!

January 20, 2020

Amazing guy!! Worked hard to get me in my SUV last night !! I would recommend him to anyone as well as Easterns in Laurel MD! Great staff! Great service !! Loved it!! More

by bebrickus
Recommend Dealer
Yes
Employees Worked With
Yassine Bouchlouch
Jan 22, 2020 -

Easterns Automotive Group of Laurel responded

Awesome! This is truly great news. We love knowing that we have your support. Enjoy your new SUV!

January 20, 2020

The car buying experience was enhanced due to Yassine’s focus and dedication. I had been to one other car dealer but I chose Easterns because of the sale rep. READ More

by oceanrace
Recommend Dealer
Yes
Employees Worked With
Yassine Bouchlouch
Jan 22, 2020 -

Easterns Automotive Group of Laurel responded

Happy to have you as a customer! We will be sure to thank Yassine for providing you with the top-notch service that you deserve.

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