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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,717 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,717 reviews

August 29, 2020

I really appreciate the help Louis and Jared gave me they really helped me get my truck great service. Jared is amazing and I recommend him More

by Dodge ram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Davis
Sep 01, 2020 -

Easterns Automotive Group of Laurel responded

Hi there, Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

August 27, 2020

Very nice customer service makes you feel welcome even offered me water or snacks. Would recommend Eastern Automotive to my friends and family. Thanks for making my experience easy More

by jacquelinenewton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayford Scott, JENTRY HOBSON
Sep 01, 2020 -

Easterns Automotive Group of Laurel responded

We specialize in providing our customers with nothing but the best customer service. It is so amazing that as a customer you recognize the hard work that we continue to put in.

August 26, 2020

I’ve been to other car dealerships and was not satisfied. A friend of mine referred me to Easterns and told me that I will walk out of there with a vehicle and he was right! My salesman Rayford , was excepti More

by Brihan
Recommend Dealer
Yes
Employees Worked With
Rayford Scott
Aug 27, 2020 -

Easterns Automotive Group of Laurel responded

Hi Brihan, We're glad that you found your new automotive home here with Easterns. Ray was so excited to have the chance to work with you. We hope to see you again soon!

August 26, 2020

Wonderful experience here. The staff was professional, courteous, and kind, and made my car shopping experience here a great one. Floyd was very informative and helpful in walking me through the entire pr More

by maria_penayo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Soukphouangkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Floyd Whitlock
Aug 27, 2020 -

Easterns Automotive Group of Laurel responded

Congratulations on your new Subaru! We are so happy that you are satisfied with your purchase. Floyd will be thrilled to hear this!

August 22, 2020

Sales rep was very informative and helpful with any and all questions that I had about everything the vehicle had to offer. He is great recommended More

by adonnisanderson231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayford Scott
Aug 25, 2020 -

Easterns Automotive Group of Laurel responded

Ther is nothing better than having the opportunity to work with such incredible customers. Thank you for all of your support!

August 21, 2020

Wonderful place wonderful people. I was impressed by the fast and excellent services. Thank you to Amadou he is very dependable. My husband and I was very please we will recommend everyone to that place. More

by Kalifoukande
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amadou Sow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Davis
Aug 25, 2020 -

Easterns Automotive Group of Laurel responded

Thank you so much for your kind words! Please know that the support of you and your husband means the world to us.

August 21, 2020

Mr. R. Scott was very professional and thorough without Mr. R. Scott was very professional and thorough without being pushy or overbearing. My experience was very rewarding and the deal I received was unb More

by bboomer.dc47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayford Scott
Aug 25, 2020 -

Easterns Automotive Group of Laurel responded

Wow! The fact that everything worked out so smoothly for you is excellent. Ray will be very happy about this. Congrats!

August 18, 2020

Ray spent a lot of time with us to be sure we got the vehicle We wanted. We came in on 4 different days test driving multiple vehicles. He was very patient with us, which was greatly appreciated. We are More

by Gabbygaboo
Recommend Dealer
Yes
Employees Worked With
Rayford Scott
Aug 20, 2020 -

Easterns Automotive Group of Laurel responded

The happiness of our customers truly does mean the most to us. We couldn't be more grateful for your incredible support. Thank you for being so amazing!

August 18, 2020

Ray helped me out a great deal im a first time buyer and the process was not as stressful as my mom told me it could be I love my GMC Acadia More

by Briansimon
Recommend Dealer
Yes
Employees Worked With
Rayford Scott
Aug 20, 2020 -

Easterns Automotive Group of Laurel responded

Congrats on being a first-time car buyer! This is so exciting. We hope that you enjoy your GMC Acadia!

August 18, 2020

I was a little skeptical about buying a new car. However Ray helped me and walked me through the process. He was very patient, has great customer service skills, and knew a lot about cars. I will tell you i More

by Reda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayford Scott
Aug 20, 2020 -

Easterns Automotive Group of Laurel responded

YES! We love hearing stories like this about our customer service. Ray and the rest of our team strive to ensure that our customers are treated with the most utmost care and respect. Thanks for all of your kind words, Reda.

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