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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,717 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,717 reviews

September 18, 2020

Ray is WONDERFUL! He is so detail- oriented, knowledgeable, patient, experienced and very helpful; he is an asset to the Eastern Automotive Group of Laurel and so recommended! I am so glad Ray w More

by Robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayford Scott
Sep 18, 2020 -

Easterns Automotive Group of Laurel responded

Best feeling in the world! We're so happy that you chose to do business with us. Please encourage your family and friends to visit us!

September 17, 2020

Ray is the number one man you need a car go see Ray he gets it done he’s a man with a master plan you will not be disappointed I could give this dealership 2530 stars but they only let me give you five wa More

by kseal174
Recommend Dealer
Yes
Employees Worked With
Rayford Scott
Sep 18, 2020 -

Easterns Automotive Group of Laurel responded

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.

September 15, 2020

Everything went smooth and fast, i would recommend this place to other people. The people were friendly and the car was clean and ready to go when i arrived. More

by Kamara21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Floyd Whitlock
Sep 18, 2020 -

Easterns Automotive Group of Laurel responded

Congratulations on a smooth and easy car buying experience! We are so happy that you made the choice to come to us. Thanks for your support!

September 14, 2020

Floyd is my guy at Eastern Motors in Laurel, MD. You need a car it would be your best interest to see him first. He is knowledgeable and polite and more times then none and most importantly has those deals t More

by Thatcarguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Floyd Whitlock
Sep 15, 2020 -

Easterns Automotive Group of Laurel responded

Thanks for the awesome review! We strive to provide every customer with a world-class experience and we're very glad you experienced just that. We'll be sure to let Floyd know that you mentioned him, he'll enjoy hearing it.

September 14, 2020

Ray was outstanding! I came with my guard up after not buying a car for almost 10 years; he made this a very pleasant experience! He stayed within my budget, explained everything and listened to my conce More

by Feliciarenee1107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayford Scott
Sep 15, 2020 -

Easterns Automotive Group of Laurel responded

We are so glad that you gave us a chance. There is nothing like hearing from a happy customer that had their needs met. Congratulations on your well-deserved new car!

September 07, 2020

Service was great, very long wait though, I think the process could’ve been expedited since I applied online. Credit was ran too many times. More

by Lomes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amadou Sow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Easterns Automotive Group of Laurel responded

Thank you for sharing both the pros and cons of your Easterns car buying experience. This information is imperative so that we can do everything in our power to assist you.

September 05, 2020

I was surprised. Jered saved us time by understanding the complicated parameters for deciding which type of vehicle were looking for. It depended in finance qualifications. The dealer made everything work ou More

by Charmander42000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Davis
Sep 08, 2020 -

Easterns Automotive Group of Laurel responded

That's wonderful news! Thank you for letting us know that Jared is taking great care of his customers. We hope that you will consider us for all of your future auto needs.

September 03, 2020

Floyd helped me purchase a new work truck for my business. He is very knowledgeable and is who I will be calling from now on when I need a car for my business or myself. Thanks Floyd! More

by Paul C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Floyd Whitlock
Sep 04, 2020 -

Easterns Automotive Group of Laurel responded

Congratulations on your new work truck! We're sure that you will enjoy it. We look forward to working with you in the future.

September 03, 2020

Excellent service!!! I was very pleased. Thanks to Amazon Sow he made my experience very pleasurable and professional. I will recommend others to visit eastern motors More

by chaosjetsetting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amadou Sow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Soukphouangkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2020 -

Easterns Automotive Group of Laurel responded

At Eastern Motors, your job is your credit! Thank you for being such a great customer.

September 02, 2020

I just want to say that Floyd is the greatest. Thanks for working everything out for us. We truly love our vehicle. You always come through. Thanks a lot. More

by John. Condra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Floyd Whitlock
Sep 04, 2020 -

Easterns Automotive Group of Laurel responded

Hi John, Congrats on your purchase with Floyd. We are so glad that you are a satisfied customer!

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