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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,717 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,717 reviews

November 09, 2020

Amazing customer service. I couldn’t be happier with my new vehicle and the people that assisted in my purchase. Great x 100,000,000 More

by Chantel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Jones, JENTRY HOBSON
Nov 09, 2020 -

Easterns Automotive Group of Laurel responded

Hi Chantel, Thank you for sharing this positive review and photo. You look so happy with your new vehicle. Congratulations!

November 07, 2020

Mr ray was very helpful from the time I got here. He worked with me he was very patient. And in the end I was very happy and I accomplished what I came her for. He is a great guy and very professional. More

by alexkharman17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayford Scott
Nov 09, 2020 -

Easterns Automotive Group of Laurel responded

We love your support, sir! Thank you for giving Easterns a chance.

November 07, 2020

All went well and the team did what they could to make the deal happen. Everyone in the store was courteous and helpful. Thank you More

by david.zing75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Jones
Nov 09, 2020 -

Easterns Automotive Group of Laurel responded

We truly appreciate you providing us with such excellent feedback. Come back anytime!

November 06, 2020

Jeremiah was a huge help in finding car work for my trade and couldn’t be more happy with car I got highly recommend this dealership. More

by Bcynquon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Jones
Nov 09, 2020 -

Easterns Automotive Group of Laurel responded

Outstanding! Kudos to our very own Jeremiah for assisting you and providing you with such great service. Thanks for visiting us.

Nov 09, 2020 -

Easterns Automotive Group of Laurel responded

Hello, It sure is great to hear from you. It's great to know that Jeremiah is providing our customers with the excellent service that they deserve.

November 02, 2020

I've enjoyed doing business here. I will go back here again because of the excellent customer service and high quality vehicles. Jeremiah Jones really knows his cars well, you won't find a better used ca More

by Lateshamatthews93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Jones
Nov 04, 2020 -

Easterns Automotive Group of Laurel responded

Excellent! We are happy to hear that Jeremiah provided you with such excellent service. Looking forward to your next visit with us!

November 02, 2020

Floyd was amazing and the whole team really went above and beyond and had me in and out in no time flat. Thanks again guys. More

by zlpippin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Soukphouangkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Floyd Whitlock
Nov 02, 2020 -

Easterns Automotive Group of Laurel responded

Going above and beyond for our customers has always been important to us! Please encourage your family and friends to shop with us in the future!

November 01, 2020

Customer service was excellent. Rayford was completely professional and gave us all the information on the vehicle that we wanted to buy. If I were you I would pull up Easterns automotive and ask for Rayf More

by Quran.Swiggett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayford Scott
Nov 02, 2020 -

Easterns Automotive Group of Laurel responded

Hi Quran, Thank you for sharing your positive review with us. We're glad to hear that Rayford is doing an excellent job representing Easterns!

October 22, 2020

Very friendly, helpful and courteous. Ray was very accommodating, allowed me to test drive several cars to make sure I was comfortable with my selection. More

by vdgarrett53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayford Scott
Oct 23, 2020 -

Easterns Automotive Group of Laurel responded

We are so happy to hear our very own Ray made your visit wonderful! Looking forward to seeing you again soon - our team is here to help. :-)

October 14, 2020

Ray was so great to work with. Great customer service skills and explained everything in great detail. He worked to get me a great deal. Thanks ray for everything, you and your finance manager Tony made More

by Jadonna berger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayford Scott
Oct 15, 2020 -

Easterns Automotive Group of Laurel responded

Hello there, Thank you for the positive review and rating! We are happy to know that Ray and Tony were a pleasure to work with and we look forward to any future visits. Have a good day!

October 14, 2020

great salesman , great manager very professional and courteous found the car that best fit and got me a price I could live with. overall a good experience would definitely shop here again More

by Nissan7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Davis
Oct 15, 2020 -

Easterns Automotive Group of Laurel responded

Thank you for taking the time to recognize our team! Jared was happy to provide five-star worthy service. We appreciate your feedback, and we hope you enjoy your vehicle!

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