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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,717 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,717 reviews

December 27, 2022

This guy Sergio was informative and very friendly, relatable and just welcoming…I would highly recommend you to come check him out More

by Cory.mackell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Artola
Dec 29, 2022 -

Easterns Automotive Group of Laurel responded

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

November 30, 2022

This sales rep was very helpful is all the details about the vehicle that I purchased. More

by martini20708
Recommend Dealer
Yes
Employees Worked With
Francisco Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Easterns Automotive Group of Laurel responded

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

November 29, 2022

Mr. Floyd was very helpful and patient with the type of car we wanted to leave with. Will definitely recommend dealership and staff! More

by Ofelia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Floyd Whitlock
Dec 02, 2022 -

Easterns Automotive Group of Laurel responded

This is awesome! Thanks for letting us know that your car-buying experience was smooth and painless. Thank you for choosing Easterns!

November 22, 2022

Thank you for going above and beyond and making my purchase very pleasant and easy! More

by sabrinia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rozell Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron , Floyd Whitlock, Sergio Artola
Dec 02, 2022 -

Easterns Automotive Group of Laurel responded

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

November 14, 2022

Great service all around. Very clean place. I was able to get help right away. Normal wait time for any dealership when purchasing a new car. I’m very glad I came here. More

by n.barr2018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rozell Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vinny Vannavong, Floyd Whitlock
Nov 16, 2022 -

Easterns Automotive Group of Laurel responded

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

October 26, 2022

After a challenging start due some miscommunication by Dominic, our experience was one not to be compared to any other car buying experience. Floyd did his magic and made it happen. I must say, i have my More

by kathy and Akeel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Floyd Whitlock
Oct 26, 2022 -

Easterns Automotive Group of Laurel responded

Great news! Your feedback as a customer is very important to us as we continue to improve and expand our company. Thank you!

October 03, 2022

Mr.Frank Was Fantastic ! From The Beginning To The End He Was incredible, Extremely Helpful , talked Through Every Single Details About The Cars Information And More ! Great Hospitality, Offered Me And My Fr More

by Summer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vinny Vannavong
Oct 06, 2022 -

Easterns Automotive Group of Laurel responded

Congratulations on your purchase! Your opinion is greatly appreciated. It was a pleasure to assist!

October 01, 2022

Amadou was very helpful and sense of humor I am due back there again very soon.. More

by MaameAA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amadou Sow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Floyd Whitlock
Oct 06, 2022 -

Easterns Automotive Group of Laurel responded

Great news! Your feedback as a customer is very important to us as we continue to improve and expand our company. Thank you!

September 30, 2022

Shawn was very helpful! I can tell he is very passionate about his job and was easy to talk to! Gave me a lot of good advice! More

by Nicole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Anwar
Oct 06, 2022 -

Easterns Automotive Group of Laurel responded

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

September 14, 2022

The Staff was very helpful. Car was in Va and sent to MD. It took 2 days and my car was ready. Thank you for helping me with an excellent choice. More

by Naegelepamj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Anwar
Sep 22, 2022 -

Easterns Automotive Group of Laurel responded

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

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