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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,643 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,643 reviews

December 22, 2021

Sergio and Easterns mangers worked really hard to give me the best deal for my new car. Sergio’s kindness and knowledge made me feel comfortable at Easterns. More

by .
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Artola
Dec 29, 2021 -

Easterns Automotive Group of Laurel responded

Wonderful! Please let us know if you need anything, we will be happy to help. Enjoy your new ride!

December 14, 2021

Ray was phenomenal so helpful in getting us into another car thank u so much we appreciate easterns motors for always looking out for us More

by Charlie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared, Vinny Vannavong, Rayford Scott
Dec 16, 2021 -

Easterns Automotive Group of Laurel responded

Thanks for letting us know that your car-buying experience was smooth and painless. Thank you for choosing Easterns!

December 03, 2021

I want to commend Floyed he SOLD ME AN AMAZING CAR HE DID A WONDERFUL Job I definitely have him highly recommend to other family & friends HE deserve a raise !! More

by Mmason103
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Floyd Whitlock
Dec 07, 2021 -

Easterns Automotive Group of Laurel responded

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

November 17, 2021

You guys really worked with me and got me in a car! I shedded a few tears but you were able to put me in a car that met my expectations based off what I was working with thank you! More

by Lwilliams2802
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Vannavong, Jared Davis
Nov 22, 2021 -

Easterns Automotive Group of Laurel responded

We are so happy you enjoyed your visit. Thank you for taking your time to share this!

November 13, 2021

Mr. Jared David walk me thought the whole process. Even when I was scared lol today I’m leaving in my NEW car!! Thanks More

by SandraC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Davis
Nov 16, 2021 -

Easterns Automotive Group of Laurel responded

Great news! Your feedback as a customer is very important to us as we continue to improve and expand our company. Thank you!

November 03, 2021

Great Experience , The personal was so friendly and loyal. Was a good experience and good deal. More

by cbnbertrand
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Davis
Nov 08, 2021 -

Easterns Automotive Group of Laurel responded

We are so happy you enjoyed your visit. Thank you for taking your time to share this!

November 02, 2021

Luis lied about everything! He gives car buying at a dealership a horrible name! Luckily for me Glenn stepped in and is working on the issues with the car I am having. I have owned my car less than More

by Tink
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rozell Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Lopez, Glen West
Nov 03, 2021 -

Easterns Automotive Group of Laurel responded

We want to apologize for anything that may have caused you to feel this way. We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004

October 15, 2021

Jared was excellent in making sure I left with a car. Forever grateful for the pleasant customer service and determination on making sure my needs were met. Would recommend a referral to anyone I kno loo More

by byranj83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rozell Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vinny Vannavong, Jared Davis, Rayford Scott, Luis Lopez, Anibal Villacorta, Glen West
Oct 20, 2021 -

Easterns Automotive Group of Laurel responded

We are so happy to hear our very own Jared made your visit wonderful! Looking forward to seeing you again soon!

October 09, 2021

It was wonderful, I would recommend this place to other people because they are so kind & be patient with people. More

by Isaac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Davis
Oct 13, 2021 -

Easterns Automotive Group of Laurel responded

We are so happy you enjoyed your visit. Thank you for taking your time to share this!

October 07, 2021

Easterns is always making miracles happen. 10/10 would definitely recommend! They just gained a customer for life More

by sladeac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rozell Thorne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Selvin, Luis, Vinny Vannavong, Jared Davis
Oct 13, 2021 -

Easterns Automotive Group of Laurel responded

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

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