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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,716 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,716 reviews

April 12, 2023

He was very personable , I felt like I was making a deal with my uncle! He was clear and transparent and really make me feel understood! When I came he was busy with another client but still managed to help More

by gabiotaa.campos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Easterns Automotive Group of Laurel responded

Congratulations on your purchase! Your opinion is greatly appreciated. It was a pleasure to assist!

April 12, 2023

Has great customer service love the way he attended me very helpful Would definitely recommend it to people that are looking for a car. More

by Jeffrey.gochez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Easterns Automotive Group of Laurel responded

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

April 12, 2023

Frank has an excellent customer service, he explains everything in detail, thanks to him he would return to the dealer thank you for everything More

by Luis paredes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Easterns Automotive Group of Laurel responded

It's great to hear that we were able to meet your expectations and provide you with a positive experience. Thank you for choosing us and we hope to see you again soon.

April 12, 2023

Buen servicio al cliente , ayuda al cliente amigable y justo….. les recomiendo que lo busquen More

by Alan_1327
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Easterns Automotive Group of Laurel responded

Your kind words mean a lot to us, thank you for taking the time to share your experience with others. We look forward to continuing to serve you in the future.

April 12, 2023

Mr Frank did a great costumer service, such a nice person, he took the time to explain everything and also treated us awesome 😎 🌟🌟💫 10000/100 . More

by Belky Sanchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Easterns Automotive Group of Laurel responded

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

April 11, 2023

Floyd was an awesome salesman. He got the hubby and I an awesome deal on a car. We didn’t accept that car (through no fault of his) but we are confident that he will help us find t More

by Angela
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Floyd Whitlock
Apr 14, 2023 -

Easterns Automotive Group of Laurel responded

It's great to hear that we were able to meet your expectations and provide you with a positive experience. Thank you for choosing us and we hope to see you again soon.

April 10, 2023

Harry me atendio muy excelente lo recomiendo a gente buscando carros usados tiene inventario de todos marcas y modelos More

by Dokinoon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Yang
Apr 14, 2023 -

Easterns Automotive Group of Laurel responded

Thank you so much for this wonderful review. We were glad to help!

April 05, 2023

I had an absolutely amazing experience working with Eastern Auto! Honestly, the best dealership I’ve ever worked with. My salesperson was Floyd, who was helpful and patient during the process. They got More

by sfrancis2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Floyd Whitlock
Apr 07, 2023 -

Easterns Automotive Group of Laurel responded

GREAT! We are thrilled to hear that you had a smooth and painless car buying experience. Thanks for choosing Easterns!

April 05, 2023

I was unable to purchase; however, the professionalism and counseling is the reason I will be back. Thank you for you HONESTY and HELP! More

by CeeCee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Floyd Whitlock
Apr 05, 2023 -

CeeCee responded

Thank You!

April 04, 2023

Very good and nice dealer working with Harry Yang. Very professional and knowledgeable. I will recommend my friends More

by Drd.drd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Yang
Apr 07, 2023 -

Easterns Automotive Group of Laurel responded

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

Apr 07, 2023 -

Drd.drd responded

The sales person I worked with was out standing. Very Knowledgeable of the vehicle that I purchased.

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