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Easterns Automotive Group of Laurel

Laurel, MD

Overview
Employees
Reviews
Vehicles
4.9
2,782 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,782 reviews

January 26, 2013

Can't say how terrible this dealership is. They lied to me from the minute I walked in the door. Still have a major problem with my car. Terrible place. Do not patronize! More

by Macynell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin McPhatter, Chester Barkin
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Feb 20, 2013 -

Easterns Automotive Group of Laurel responded

We are very sorry you had a poor experience. We always value input from the people who come in our doors. I would love to hear more about the issues you had to try to make sure they do not happen again. Feel free to email me personally at Jbassam@easterns.com

April 24, 2009

I spent approximately 2 days at the dealership before an offer was made. During the first day they went into a meeting for about a hour. After all of that time spent there, I did not feel I got the best of More

by unhappycamper2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales Rep
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Jan 27, 2013 -

Easterns Automotive Group of Laurel responded

Thank you for taking the time to review our location. I'm very sorry to hear about your bad experience. We try to do our best to take care of customers and communicate with them openly. We also work our hardest to find our customers the best loans posible through one of our lenders, which can take some time depending on the banks. I would love to hear more about your experience. Please feel free to contact me personally at jbassam@easterns.com.

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