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Easterns Automotive Group of Laurel
Laurel, MD
2,723 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,723 reviews
February 20, 2013
An offer was accepted over the phone by the dealership. I drove an hour or so to Laurel to look at the car. After jumping through all the hoops, they declined the original offer. Waste of time! drove an hour or so to Laurel to look at the car. After jumping through all the hoops, they declined the original offer. Waste of time! More
by tmy121
Employees Worked With
Vinny Vannavong
January 26, 2013
Can't say how terrible this dealership is. They lied to me from the minute I walked in the door. Still have a major problem with my car. Terrible place. Do not patronize! me from the minute I walked in the door. Still have a major problem with my car. Terrible place. Do not patronize! More
by Macynell
Employees Worked With
Kevin McPhatter, Chester Barkin
April 24, 2009
I spent approximately 2 days at the dealership before an offer was made. During the first day they went into a meeting for about a hour. After all of that time spent there, I did not feel I got the best of offer was made. During the first day they went into a meeting for about a hour. After all of that time spent there, I did not feel I got the best offer I could've got elsewhere. Overall the experience was bad because there were not good customer service skills and not enough communication before signing the contract. More
by unhappycamper2009
Employees Worked With
Sales Rep
