Easterns Automotive Group of Laurel

The reason why I gave this rating is because of Robert Stephens is a very good sales man and is very aware of good customer service thank you Robert Stephens for my new mini cooper Stephens is a very good sales man and is very aware of good customer service thank you Robert Stephens for my new mini cooper More

My overall experience was superb and the proof is in that fact that I am a repeat customer. When I arrived I was greeted by Leon Smith who was so very courteous, professional, engaging and to be sure fact fi fact that I am a repeat customer. When I arrived I was greeted by Leon Smith who was so very courteous, professional, engaging and to be sure fact finding. He was patient as I knew the type of vehicle I was interested in but not familiar with the brand and what to expect with my purchase. Leon guided me along the process, and surprising the paperwork process was pleasant and smooth. Leon’s follow-up was spot on. He has my complete trust and recommendation that as a sales professional, Leon will make your car buying journey one you will want to spread the word about and repeat again and again. More

Robert Stephens did a wonderful job helping me out with finding a great car. He was friendly and very knowledgeable about financing and cars in general. finding a great car. He was friendly and very knowledgeable about financing and cars in general. More

Jason was EXCELLENT! He was friendly, sharp, and addressed all my concerns. Jason and Vinny worked really hard to get me in a car I liked and could afford. They weren't pushy or negative. It was by addressed all my concerns. Jason and Vinny worked really hard to get me in a car I liked and could afford. They weren't pushy or negative. It was by far the best car buying experience I've had. I would recommend them to anyone who is looking for a positive experience with great customer service. Ms. Duggan More

Everything about my experience working with Rick and Jesus was a pleasure. He was so patient with my boyfriend and I, as we made our decision. We never felt rushed, the staff was friendly, professional Jesus was a pleasure. He was so patient with my boyfriend and I, as we made our decision. We never felt rushed, the staff was friendly, professional and informative. Very accommodating and treated us very well. We came in unsure about what we wanted or if we even wanted to buy a car today, at first we were just looking but we walked away with a car and a new favorite dealership. I am going to refer all of my friends and family to Rick!! Thanks, your awesome More

Ricki did an excellent job of sharing all he new about the car! After test driving the car he let us know everything that the car had to offer!!!! the car! After test driving the car he let us know everything that the car had to offer!!!! More

Quick and easy deal. Saw i, test drove, took it home. I got great financing and I am very happy with my purchase. Thanks, Ricky! got great financing and I am very happy with my purchase. Thanks, Ricky! More

From the moment we arrived, until we left with our wonderful new car, Jason was professional and courteous -- providing my husband and I with an exceptional experience. At every step he provided grea wonderful new car, Jason was professional and courteous -- providing my husband and I with an exceptional experience. At every step he provided great details about the process, what our options looked like and worked diligently with Chester to get a great deal ... in fact, they payments on our new car were lower than what we were paying on the car we traded in... I am not sure how many people would say they enjoyed their car buying experience, but Jason ensured that we did have a memorable experience. Without hesitation we would recommend him, and Chester, to our friends ... and we will definitely return when we need our next new vehicle! More

Larry is very considerate. He helps us fine the car we want and the best deal we can get. He is the best and therer is no other word to describe. If you want to buy a car at Eastern Automotive I recommand want and the best deal we can get. He is the best and therer is no other word to describe. If you want to buy a car at Eastern Automotive I recommand him, he will helps you in any way he can. More

Although I went in knowing exactly which vehicle I was looking for, there was absolutely zero pressure or hard sell. I had viewed various dealers and vehicles on-line prior to deciding on this particular looking for, there was absolutely zero pressure or hard sell. I had viewed various dealers and vehicles on-line prior to deciding on this particular vehicle. After calling in advance to ensure the vehicle was still available they set me up with an appointment. Once I got there Leon took very good care of me and Chester was able to get the financing done within minutes, Thank You Both. More