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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,724 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,724 reviews

November 19, 2014

Great Service Mr. Burston is notan ordinanry salesmen he made me feel very secure and comfortable with my decisions regaurding the car I was interested in. He wasn' More

by E.TJett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Burston
Nov 20, 2014 -

Easterns Automotive Group of Laurel responded

Thanks so much for the nice review! Kelvin is a key component of our team, and it is great to hear that he provided you with excellent service. I'll be sure to pass along your compliments to him. Congrats on your new car! We appreciate your recommendation, and don't hesitate to contact us if there's anything else we can do for you!

November 19, 2014

Customer service I came there to buy a car and was treated very professionally by your sales agent, Dozie. Even though I have not made up my mind what car and budget, More

by Uzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 18, 2014

Robert Stephens, Sales Associate ... ...was extremely pleasant, polite &respectful. went out of his way to accommodate us, & we're very grateful. MrStephens assisted in making carbuying a More

by MsMills
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
November 18, 2014

exceptional customer service Worked with Nnadozie. He was extremely helpful and very knowledgeable. Even tho I wasn't ready to purchase, he put me at ease. I'll be coming back soo More

by bomsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2014 -

Easterns Automotive Group of Laurel responded

Thank you for this great feedback, Bomsy! It's wonderful to know that Nnadozie provided you with the excellent customer service that we pride ourselves on at Easterns Automotive Laurel. I'll be sure to pass along your compliments. We hope to see you again in the future! Please feel free to contact us if we can help you out in any other way.

November 18, 2014

exceptional customer service Excellent is the name. Nnadozie is a competent salesman. I have worked with him at several other dealerships and you always get exceptional customer s More

by babfat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2014 -

Easterns Automotive Group of Laurel responded

Thank you for writing this great review! I'm happy to hear that Nnadozie has consistently provided you with the exceptional customer service we strive to deliver to each of our guests. We're thankful for your repeat business! Please let us know if there's anything else we can do for you. Also, be sure to stay connected with us on Twitter and Facebook for dealer updates and specials.

November 18, 2014

Awesome Nnadozie is a extremely friendly and very knowledgeable. He gave me great advice about different vehicles. I haven't made a purchase yet but when I do More

by crissy2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2014 -

Easterns Automotive Group of Laurel responded

Thanks for writing this review, Crissy! It is reassuring to know that Nnadozie provided you helpful and knowledgeable service. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear that you left our dealership with positive experience. Don’t hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials.

November 18, 2014

customer service The young man really worked hard to get me the car that I liked. Great job! He was very polite, and have good product knowledge. Thanks very much for More

by ogechi okoro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2014 -

Easterns Automotive Group of Laurel responded

Ogechi, congratulations on your new car! Thank you for taking the time to write about your experience. It is great to know that our staff was able to provide you with the helpful and knowledgeable service that Easterns Automotive Laurel is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next servicing appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook and Twitter followers.

November 18, 2014

The Salesman was Outstanding! I worked with Nnadozie Neachukwu and had one of the best experiences ever! He was very knowledgable and patient. He answered every question and took More

by Sharonflowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 17, 2014

Friendly and knowledgable We originally went in with a pre approval letter for car financing, as it turned out the company that sent us the letter turns us down so Coley helpe More

by catmommie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2014 -

Easterns Automotive Group of Laurel responded

Thank you for taking the time to write such a great review! Coley is an asset to our team and he strives to create a positive buying experience for every customer. He will be thrilled to hear your kind words and know that his great customer service was recognized by you. Congrats on your new car! It's fantastic that we have earned your repeat business, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter.

November 17, 2014

Used Car dealer Great job knowledgeable about the vehicle and process Followed up to make sure I was happy with the vehicle Answered all of my questions no pres More

by Shucobby Dicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2014 -

Easterns Automotive Group of Laurel responded

Shucobby, thank you for this fantastic review! We strive for 100% customer satisfaction, and I am very pleased to hear that our staff provided you with a pressure-free and well-informed car-buying experience. We appreciate your business and look forward to serving you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and other fun stuff.

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