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Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,724 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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3510 Laurel Ft Meade Rd

Laurel, MD

20724

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Showing 2,724 reviews

January 07, 2015

Top Notch customer service Lenard was a wonderful sales associate. He was very professional. Mr. Thompson was attentive to our wish list and concerns and assisted us with secur More

by Tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenard Thompson
Jan 08, 2015 -

Easterns Automotive Group of Laurel responded

Tina, thank you for taking the time to write such a great review! Lenard is an asset to our team and he strives to create a positive buying experience for every customer. He will be thrilled to hear your kind words and know that his professionalism was recognized by you. Congrats on your new car! Please let us know if there's anything else we can do for you. Also, be sure to follow us on Facebook and Twitter pages to stay in the loop with exclusive content and specials.

January 05, 2015

outstanding customer service Even though I did not purchase a vehicle from easterns I still received the best customer service and I would definitely return. Everyone I encounter More

by lpn1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos
Jan 07, 2015 -

Easterns Automotive Group of Laurel responded

Thank you for writing this great review! We work hard to provide our customers with a top-notch customer experience, and I am extremely happy to hear that your visit with us was so positive. We appreciate your recommendations, and if you need anything else at all, please come back to see us. Also, check us out on Facebook and Twitter for exclusive content and deals.

January 05, 2015

I got the car i wanted I came in looking for a Nissan truck and easterns had exactly what i was looking for. Robert Johnson did a great job lining up everything to make the More

by sonaralph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos
Jan 07, 2015 -

Easterns Automotive Group of Laurel responded

Thank you for writing this great review! We work hard to provide our customers with a top-notch customer experience, and I am extremely happy to hear that your visit with us was so positive. We appreciate your recommendations, and if you need anything else at all, please come back to see us. Also, check us out on Facebook and Twitter for exclusive content and deals.

January 04, 2015

Great Service Tony and Jesus have been really great! They worked out the best deal and got me into the car I wanted. It was a fast and easy process. Tony help put a More

by PLloyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos
Jan 07, 2015 -

Easterns Automotive Group of Laurel responded

Thanks for writing this great review and congratulations on your new car! It's delightful to know that Tony and Jesus made your car-buying experience a fast and easy one. I'll be sure to pass along your compliments to them. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages.

January 02, 2015

Awesome service! Tony worked with me from beginning to end making sure I would leave a happy customer. I'm extremely satisfied with my purchase. Would definitely recom More

by Sonjawms1121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2015 -

Easterns Automotive Group of Laurel responded

It was a pleasure to read about your recent purchase experience. Congratulations on your new car! Tony is a key component of our team and will be thrilled to hear how his great customer service has produced another satisfied Easterns Automotive Laurel customer. We appreciate the recommendation, and we look forward to seeing you again in the future! In the meantime, be sure to stay connected with us on Facebook and Twitter.

January 01, 2015

Great car Good customer service the car is in great shape and it was a great experience the people were nice and made it worth wild thank you More

by Nik33g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos
Jan 05, 2015 -

Easterns Automotive Group of Laurel responded

Thank you for writing this great review! We work hard to provide our customers with a top-notch customer experience, and I am extremely happy to hear that your visit with us was so positive. Congrats on your new car! If you need anything else at all, please come back to see us. Also, check us out on Facebook and Twitter for exclusive content and deals.

December 29, 2014

Eastern motors is the place to go! I went in thinking I wasn't going to be able to purchase a vehicle, a few minutes later the salesman asked me to come outside to a nice shiny car! More

by twotones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2015 -

Easterns Automotive Group of Laurel responded

Thank you for taking the time to write such a great review! Our entire team strives to create a positive buying experience for every customer, and they will be thrilled to hear that they've been successful at this. I hope that you are enjoying your new car! Please let us know if there's anything else we can do for you! Also, be sure to stay connected with us on Facebook and Twitter to stay in the loop with dealer news and specials.

December 20, 2014

Pleasant 1st Time Pre-owned Car Buying Experience Recently I found myself in a situation where I needed another reliable vehicle. My 9.5 year old Subaru Outback needed an expensive repair and I just c More

by subaru_lady1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aricia Pacheco, Jesus Santos
Dec 23, 2014 -

Easterns Automotive Group of Laurel responded

Thanks for writing this great review and congratulations on your new 2011 Outback! It's delightful to know that Jason and Aricia made your car-buying experience a pleasant one. I'll be sure to pass along your compliments to them. We appreciate your recommendation, and if you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages.

December 18, 2014

Outstanding and Professional!! A word minimu doesn't allowed to give a through of my experience at a superb, professional, courteous Company! Ricky and Jesus are very awesomeness!!! More

by Pjboy2382
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Ricky Kinemore
Dec 19, 2014 -

Easterns Automotive Group of Laurel responded

I sincerely thank you for going out of your way to write this review about our dealership. Our entire team is focused on providing top-notch customer service, and I'm very pleased that your visit with us mirrored our efforts. I’ll be sure to pass along your kind remarks to Ricky and Jesus as well. We appreciate your business and look forward to working with you again in the future. In the meantime, be sure to stay connected with us on Facebook and Twitter for dealer news and specials.

December 13, 2014

Kelvin's review Kelvin was very helpful. He made sure everything was good even after we left.Very friendly and I appreciate everything he did for us. I recommend him More

by kblye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2014 -

Easterns Automotive Group of Laurel responded

Thanks for this great review! We make sure that all of our employees are friendly and helpful, and I am happy to hear that Kelvin was able to show you that. Congratulations on your new car! Please keep us updated if there's anything else we can do for you. Also, check us out on Facebook and Twitter for dealer news and specials.

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