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Easterns Automotive Group of Laurel
Laurel, MD
2,724 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,724 reviews
July 31, 2015
Great Experience I had an overall great experience. The salesman Lamont was very polite and professional he took his time and made me comfortable with my purchase. I L I had an overall great experience. The salesman Lamont was very polite and professional he took his time and made me comfortable with my purchase. I LOVE MY NEW CAR!!!!!! Thanks again Lamont. More
by Bsmith
Employees Worked With
Lamont Coates
July 29, 2015
Son Purchases His Firts Car I was very pleased with my buying experience at the Easterns Laurel location. I went with my son to just look at cars and he ended buying his first c I was very pleased with my buying experience at the Easterns Laurel location. I went with my son to just look at cars and he ended buying his first car. Even though I assisted him with the purchase the look on his face was worth the extra expense. The Sales Rep who assisted us was very professional and honest. I would reommend this dealership to others, More
by Roz
Employees Worked With
Ricky Kinemore
July 28, 2015
Good Job He did an amazing job with helping me understand everything at a car dealership. As a new general manager I wanted to purchase a car and he helped me He did an amazing job with helping me understand everything at a car dealership. As a new general manager I wanted to purchase a car and he helped me learn what I didn't know before. When I am ready to trade in my van, I will definitely go back to him. More
by jessybaby87
Employees Worked With
Ricky Kinemore
July 28, 2015
Overall great experience! I had an overall great experience with Eastern. Ricky Kinemore was the salesman and he was very helpful, knowledgeable and patient with helping me get I had an overall great experience with Eastern. Ricky Kinemore was the salesman and he was very helpful, knowledgeable and patient with helping me get a car. He was very professional and he possess excellent customer service skills. Thank you Ricky for all of your help. I would definitely recommend Eastern Motors. More
by gail039
Employees Worked With
Ricky Kinemore
July 27, 2015
A Great Help We knew we would be traveling 2+ hours to get to the show room and we wanted to make sure everything was in order before we got there. We didn't want We knew we would be traveling 2+ hours to get to the show room and we wanted to make sure everything was in order before we got there. We didn't want to make more than 1 trip. Ricky Kinemore was wonderful and had everything laid out for us when we arrived. More
by Pender1
Employees Worked With
Ricky Kinemore
July 25, 2015
Great Experience We had a great experience. Mr. Rickey Kinemore was our sales helper and our experience with him was very professional. he has great customer service. We had a great experience. Mr. Rickey Kinemore was our sales helper and our experience with him was very professional. he has great customer service. answered all our questions. would totally recommend him and totally do business with Eastern Automotive Group in Laurel. More
by Reyesfam0813
Employees Worked With
Ricky Kinemore
July 24, 2015
Eastern motors experience. Honestly if I could give a lower rating I would. I have been to this dealership on way more than one occasion. I bought a vehicle from there in 2012 a Honestly if I could give a lower rating I would. I have been to this dealership on way more than one occasion. I bought a vehicle from there in 2012 and it has several within the first week of me having it so I had to return to the dealership numerous times. I came back in 2015 to look into purchasing another vehicle because the one that I was originally sold was having issues. The only reason I decided to come back was because I don't have the best credit but I do have a very stable and reliable job. I was there for about 2 hours and only spoke with Ricky once to do the application. He did not keep us update in any way shape or form. I than spoke to the manager who told me it would take a little bit longer and they were closing so he would surely give me a call tomorrow. The next day came and I heard nothing. So I waited until the following day and called them and was to I would have to put $6000 down. I will never again purchase another vehicle from Easterns. I would just as soon go to a mom and pop shop on the side of the road than go here. More
by Sburnsshortt
Employees Worked With
Ricky Kinemore
July 18, 2015
Not satisfied as a customer. The customer service was top of the line and the car is some garbage. If I could bring it back to the dealership I would do so today. Only buy the car The customer service was top of the line and the car is some garbage. If I could bring it back to the dealership I would do so today. Only buy the car you test drive, because if you get it from another location based on color or what have you, you will get a lemon. More
by Telly
Employees Worked With
Michael Onufrak
June 26, 2015
Excellent Customer Service Excellent service from beginning to end! Would definitely do business there again! Thank you Easterns Automotive of Laurel for making my shopping expe Excellent service from beginning to end! Would definitely do business there again! Thank you Easterns Automotive of Laurel for making my shopping experience stress free! More
by MissWomack819
Employees Worked With
Jesus Santos
June 22, 2015
great service I had great experience all thanks to Lamont. I came to easterns looking to do a trade but with me being undecided on what to get and just wanted to lo I had great experience all thanks to Lamont. I came to easterns looking to do a trade but with me being undecided on what to get and just wanted to look around Lamont was very patient with me and answered any questions I had will be back soon. :) More
by K
Employees Worked With
Lamont Coates
