Back

Easterns Automotive Group of Laurel

Laurel, MD

4.9
2,724 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
Contact Dealership

3510 Laurel Ft Meade Rd

Laurel, MD

20724

Directions

By Type

Showing 2,724 reviews

November 01, 2015

Car Buying Made Easy..! Eastern Motor is the BEST if your looking for a 1 owner Used Car..!! I gotta tell you car shopping with lest than Perfect Credit can be draining and w More

by Chrstphr1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chester Pinkney, Marcus Butler
Nov 03, 2015 -

Easterns Automotive Group of Laurel responded

Thank you for leaving us this wonderful review! We're glad you had a great experience, and we really appreciate you coming in to see us. If you need anything else, please don't hesitate to let us know!

October 31, 2015

Great experience i was coming in to get a 2012 hyundai sonta but he gave me something way better then i expected which is a 2015 hundai sonta with leather seats and ma More

by shakeria thompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2015 -

Easterns Automotive Group of Laurel responded

Hello Shakeria and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again and make sure you like us on Facebook to get all the good deals!

October 30, 2015

"Excellence" By reference I stopped into Easterns just to look around in hopes of finding what I was looking for. Marcus took great care of me and displayed excell More

by Candyrain43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Butler
Nov 03, 2015 -

Easterns Automotive Group of Laurel responded

We're glad to hear that your visit went so well and Marcus was there to provide you with such exceptional service! We hope you can visit Easterns Automotive Group of Laurel again in the not so distant future. Until then, have a great day.

October 29, 2015

It was a good way to get a smile on my face😆 I walked in not knowing I would walk out with a car I would like! I didn't even know I would walk out with keys! Juan Telles did a good job at keepin More

by Hottesha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Vinny Vannavong
Nov 03, 2015 -

Easterns Automotive Group of Laurel responded

Thank you, Hottesha! We appreciate you taking the time to tell us that you are a happy customer. We are glad Juan could help make the buying a little warmer. Please, don't hesitate to swing by if you have any questions or concerns. Until next time, drive safe and stay well!

October 26, 2015

Marcus Butler This was the best car buying experience I had and this is my sixth Mercedes Benz purchase. The service was excellent Marcus Butler my sales person to More

by An Eyeful Event by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Santos, Vinny Vannavong, Marcus Butler
Oct 29, 2015 -

Easterns Automotive Group of Laurel responded

Kim, Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Marcus and the rest of our staff went above and beyond for you; it is just an example of why they’re such a great asset to our team. We will make sure they hear of your kind words. All of us at Easterns Automotive Group of Laurel await your return. Please let us know how we may be able to help next. Take care.

October 21, 2015

Excellent Customer Service I stopped into the dealership a couple days ago and unfortunately I wasn't able to get a car, but Mr. Medley delivered excellent customer service and More

by carzz25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 23, 2015 -

Easterns Automotive Group of Laurel responded

Thank you for taking time to share your feedback with us. It's always great to hear from our guest and we're glad you were pleased with your visit. We sincerely hope that we will be able to welcome you back to the Easterns Automotive Group of Laurel, where the warmest customer service awaits you.

October 12, 2015

best car buying experience I had been to 7 other dealerships and either was unpleased with the customer service, felt like no one understood me or had any idea what they were ta More

by Meandyou1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Butler
Oct 14, 2015 -

Easterns Automotive Group of Laurel responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Marcus provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals. Take care.

October 05, 2015

Easy process. I came across a beautitful Audi A8 at the easterns store in laurel, where jonathan was professional enough to demonstrate the features of the car, I a More

by Goines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan De La Espada
Oct 08, 2015 -

Easterns Automotive Group of Laurel responded

Goines, We appreciate your kind words. It's always great to hear from our guest and we're glad you were pleased with your visit. We sincerely hope that we will be able to welcome you back to the Easterns Automotive Group of Laurel, where the warmest customer service awaits you.

October 02, 2015

Great car buying experience The team at Easterns was great . The salesperson , John Thayer and the finance manager , Danny Nguyen made my purchase easy and they were very tuned i More

by Ddaddy1076
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Nguyen
Oct 06, 2015 -

Easterns Automotive Group of Laurel responded

Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that John and Danny were able to meet your needs. At Easterns Automotive Group of Laurel, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy as possible for all of our customers. We look forward to assisting you with your future automobile needs. Take care.

October 02, 2015

Just an overall great & easy experience! I really enjoyed working with this automotive company! This is my first car, that I've purchased with my own hard earned money. The young gentleman wh More

by Drahcirmama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Butler
Oct 06, 2015 -

Easterns Automotive Group of Laurel responded

Thank you for the kind words, Drahcirmama. We're completely committed to providing top notch customer service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Easterns Automotive Group of Laurel, we value our customers and we look forward to seeing you on your next visit.

...
246
...