Easterns Automotive Group of Laurel

Upon working with Larry on surface level, I appreciated him keeping his word on getting me into a car. However, eastern automotive group of Laurel quickly changed my interaction based off of the inconsiste him keeping his word on getting me into a car. However, eastern automotive group of Laurel quickly changed my interaction based off of the inconsistencies between team members in reference to my car. I stated multiple times that my license and permanent address was completely different upon buyers order and loan transaction. They totally screwed up and now continuously has me updating and changing different documentation so that my car won’t go into repossession. I work two jobs on the day-to-day basis and do not have time to drive up to Laurel and sit in the car dealership for hours. I would appreciate if the Laurel team would be on one accord when it comes to the buyout transaction of cars because it’s not only annoying, but unfortunate that I have to deal with this situation. I would have loved to keep my five star rating, but the truth is with all the inconsistencies, back-and-forth and different entail from team members, It’s absolutely obnoxious at this point it would be dishonest for me to keep five stars. That said, they will get you into a car, but please make sure That you stick with your word and look over everything because they are all over the place. After receiving the car, I would give Eastern automotive at the Laurel location two stars to be honest and that’s still being generous. More

Larry was awesome! True miracle worker! You gotta go see Larry for a car! He’s at Easterns in Laurel True miracle worker! You gotta go see Larry for a car! He’s at Easterns in Laurel More

Jonathon got me right got the exact car I wanted with no issue and low payments 🔥🔥 issue and low payments 🔥🔥 More

These guys are xxxxxxpros. Super knowledgeable and professional. I felt valued and they know their stuff. Super knowledgeable and professional. I felt valued and they know their stuff. More

Jonathan at Eastern motors of Laurel was outstanding, courteous, professional, and went that extra mile to help me finance a car. courteous, professional, and went that extra mile to help me finance a car. More

Pierre and Easterns went way up and beyond to find and get me into a car. Piere went out of his way to secure a loan and find the right car. Car is perfect, I couldnt ask for any better..I would highly re get me into a car. Piere went out of his way to secure a loan and find the right car. Car is perfect, I couldnt ask for any better..I would highly recommend this dealership. They actually stayed a hour and a half past closing to finalize the transaction. Pierre is great none of the other dealerships even came close to providing his level of service.. call the dealership,, I'll tell you personally. Butch a very satisfied customer. More

Jonathan is a knowledgeable and approachable salesperson who consistently demonstrates excellent customer service. They take the time to understand customer needs, provide clear and helpful product informat who consistently demonstrates excellent customer service. They take the time to understand customer needs, provide clear and helpful product information, and maintain a positive attitude throughout the sales process. Their professionalism and dedication contribute greatly to a smooth and satisfying buying experience. More

Jon was a great salesman he helped me out throughout the proccss with everything and even helped me get insurance I appreciate Jon so much and definitely recommend him to anyone looking for a car. proccss with everything and even helped me get insurance I appreciate Jon so much and definitely recommend him to anyone looking for a car. More

Great team. .. I thank mr.jonathan for assisting me .. with my purchase and guidance... Thank you for everything. I'm able to run now I'm so happy! .. I thank mr.jonathan for assisting me .. with my purchase and guidance... Thank you for everything. I'm able to run now I'm so happy! More

Lorenzo was quite helpful. He spent the entire afternoon help us navigate the car buying process He spent the entire afternoon help us navigate the car buying process More