Easterns Automotive Group of Laurel
Laurel, MD
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Personable and easy to work with. Didn’t hesitate to explain anything to a first time buyer. Didn’t hesitate to explain anything to a first time buyer. More
Brandon was very helpful with helping me with the purchase of my car today. He answered all of my questions today & worked really hard to get the deal I desired. Thanks Brandon! You’re the best. purchase of my car today. He answered all of my questions today & worked really hard to get the deal I desired. Thanks Brandon! You’re the best. More
First we were told a truck was going to be delivered to Laurel to look at to purchase. Manger said truck was on the way. After waiting a few minutes we were told the truck was never coming it had been sol Laurel to look at to purchase. Manger said truck was on the way. After waiting a few minutes we were told the truck was never coming it had been sold. Next the manager pulled up other trucks. After picking out one we were told they would bring around to look at. After waiting awhile manager (I believe his name was Kevin) said the truck was in Baltimore and would be there soon. We asked manager to call if the truck ever showed up. We got a call within an hour and we went back to dealership. My son decided to purchase the truck. The salesperson Bryanna was great. She did her best to keep the process moving. If it wasn’t for her we probably would have said forget it. One thing I did not like was forcing a 1500 warranty because of the age of the truck. My aunt had to do that at another dealership for a brand new car. I have to laugh. Buying a vehicle here is not fun. Gets even better. Received a text 2 days after purchasing a truck were we still interested in the original truck. (That was supposedly sold??) Do they play games to get people in there? Good luck if you decide to shop there! More
Our sales person, Brandon Torrez, was very helpful and informative about the process. He continuously explained each step to ensure they were working hard. Brandon was also training a new sales person and informative about the process. He continuously explained each step to ensure they were working hard. Brandon was also training a new sales person and was able to do that while still providing excellent customer service. Brandon caught as much as he could to help Us get the vehicle we wanted without being pushy just to get the sale. I would recommend Brandon to any customer coming in. More
Francisco was awesome from the time i parked my car at the dealership till purchase the dealership till purchase More
My very first experience with Easterns was great. Brynna, my sales person was fantastic. She made the entire process very smooth. Extremely friendly and very professional. All around a positive ex Brynna, my sales person was fantastic. She made the entire process very smooth. Extremely friendly and very professional. All around a positive experience. The finance person was amazing as well. Great group of people More
buen servio buena persona exelente buenvendedor puedo recomendar a mis amigos que vengan a comparison su vehiculo en este diler buen servicio recomendar a mis amigos que vengan a comparison su vehiculo en este diler buen servicio More
Francisco estuvo increíble, me ayudó durante todo el proceso para conseguir el carro que tanto quería proceso para conseguir el carro que tanto quería More
Fransisco Was the greatest help! Hands down. Very honest and transparent. Highly recommended to other customers needing a car from this location. No if, and or but Fransisco is top Hands down. Very honest and transparent. Highly recommended to other customers needing a car from this location. No if, and or but Fransisco is top notch salesman at Eastern Motors. More
Brynna, Kevin, and the whole Easterns Staff made sure I was taken cared of from A to Z. While also ensuring my conditions are met! was taken cared of from A to Z. While also ensuring my conditions are met! More