Easterns Automotive Group of Hyattsville

A friend referred me to Eastern Motors, stating she had received excellent customer service during the process of buying a car. I got to Eastern Motors, and was very impressed with the first sales man that received excellent customer service during the process of buying a car. I got to Eastern Motors, and was very impressed with the first sales man that approached me, by name MR Paul... His Customer Service, was meritorious and impeccable. His Meticulous attention to details, proactive, efficient service, venturing far beyond expectations, and special attention to thorough and complete coverage of all questions including all contingencies; earmarks him as a unique, caring , empathetic and total personification of what a sales man Epitomizes.... Even though" I couldn't find anything within my budget at this time; He is the sole reason I will come back again./and refer a friend/ interested auto buyer. Eastern Motors , should indeed be proud to employ a man of his integrity, interpersonal skill set, informational acumen, and unprecedented ability to catalyze customer rapport and camaraderie.... More

Mervyn (Dominic) Riley is a phenomenal representative of Eastern Motors. His knowledge and experience with each vehicle I was interested in purchasing was invaluable. He was exteremely friendly and went a Eastern Motors. His knowledge and experience with each vehicle I was interested in purchasing was invaluable. He was exteremely friendly and went above and beyond the normal standard of professionalism and helped me purchase a car within hours. An all around great experience and that is largely in part to Dominic's dilegence and expertise. More

W.O.W! Lenard Thompson was professional, personable, and knowledgeable when selling us two cars, a jeep compass and a bmw. He was patient with us as we did not know what we wanted. He guided us financiall knowledgeable when selling us two cars, a jeep compass and a bmw. He was patient with us as we did not know what we wanted. He guided us financially to help us increase our credit scores in the future. He even offered our family and drink and snacks! Now that's true customer service. All car salesmen should be like him. Thank you also to Tim Atkins and Danny Nguyen for getting us the best deal possible. I will always recommend them to my friends and acquaintances! Sincerely, Natasha Parker More

Mr. Riley was very helpful in getting me into my first car. He arranged to have someone pick me up from the train station twice, as I had no transportation. Between him and JT, the credit manager, I was a car. He arranged to have someone pick me up from the train station twice, as I had no transportation. Between him and JT, the credit manager, I was able to purchase my first car with a seamless buying experience. I would certainly recommend this dealer. More

Excellent customer service from beginning to end. Painless process. Guy Lewis was very customer oriented. I will be back and recommend to all my friends. Painless process. Guy Lewis was very customer oriented. I will be back and recommend to all my friends. More

These guys are the best! They created a miracle! Adrian thanx for working with me and ensuring i get something i liked. I will recommend this dealership and specifically Adrian to all my friends. thanx for working with me and ensuring i get something i liked. I will recommend this dealership and specifically Adrian to all my friends. More

it was on Sept. 9 when me and my girlfriend(Diane Jackson). Decided to go look at some cars so we went to Eastern Motors of Hyattsville. We met a slesmen name Mervyn i explain to him that my aunt bou Jackson). Decided to go look at some cars so we went to Eastern Motors of Hyattsville. We met a slesmen name Mervyn i explain to him that my aunt bought me up here but she had to leave. He said dont worry I'll make sure u get a ride home. So he sat down at his computer and went to the first car was a jeep compass white with black leather interior and 4wd it came from the Laurel Md store. Test drove it and i like it but my girlfriend didnt want a white car. So he went back to his computer then he pulled up a scion xb which came from Va. it had a nice ride to it they did the paper work i went and got a deposit but only half. i received a service loaner so i could get home. Because my car had to be inspected by Md. Came back the next day and drove home. Came back later to bring my other half of the down payment and the manager that was on that day i forgot his name any way he found a way to lower my payments even lower talk about a happy camper i was very please. me myself i dont have any problem recommending them More

Adrian and Danny listened to my concerns when it came to me getting a vehicle.They not only helped with questions I had, but answered questions I didn't kbow to ask. I will certainly recommend this dealersh me getting a vehicle.They not only helped with questions I had, but answered questions I didn't kbow to ask. I will certainly recommend this dealership to anyone I know trying to get a car, especially first timers. More

I went to Eastern Motors on a Sunday afternoon. I met with Mr. Riley (Dominick). He assured me that he would give the best deal he could and keep my monthly payments affordable. Twenty-four hours later, with Mr. Riley (Dominick). He assured me that he would give the best deal he could and keep my monthly payments affordable. Twenty-four hours later, I drove off the lot with a reasonable monthly payment, like new car and completely satisfied. Thank you Mr. Riley and the Easterns family! More