Easterns Automotive Group of Hyattsville

I had the opportunity to work with Mervyn "Dominic" Riley at the Easterns Automotive of Hyattsville. He is a professional in his presentation adn with the information about the cars that they "Dominic" Riley at the Easterns Automotive of Hyattsville. He is a professional in his presentation adn with the information about the cars that they had at the lot. He answered all of my questions. He even had snacks and coloring pages for my grandchildren. He listened to all of my concerns and included my concerns in the choice of cars that he showed me. I was assisted my Tim who helped me with my financing. Overall Domiic took care of me from the beginning to the end. I never felt like I was not his priority. I would recommend him to everone I know to purchase a vehicle. More

Great experience. Mr. Jordan was very courteous and went above and beyond to make sure I was comfortable and had everything I needed. Didn't have to wait to be serviced. above and beyond to make sure I was comfortable and had everything I needed. Didn't have to wait to be serviced. More

Mervyn Riley is a very sharp employee. His customer service was excellent. His quality of work was sharp. He knew how to operate the mercedes-benz perfectly. The mercedes-benz that I had purchased wa service was excellent. His quality of work was sharp. He knew how to operate the mercedes-benz perfectly. The mercedes-benz that I had purchased was fully loaded, and he knew everything there was for me to ask. The price of the mercedes-benz purchased was not bad. The blue book value was listed @ $42,000, and the car was purchased @ $46,000. It was amazing how I had called him six weeks later, and he remembered the deal. Mervyn explained everything to me about the purchase from his memory, and it was amazing how he had remembered everything. I recommend this dealership completely! More

I would like to thank my salesman Mervyn "Dominic" Riley for going above and beyond to make this one of the most pleasant and informative car buying experiences I have ever had, he took the "Dominic" Riley for going above and beyond to make this one of the most pleasant and informative car buying experiences I have ever had, he took the time to listen to my car needs. After hearing what I was looking Dominic work side by side with Danny in finance to help me stay within my budget and get me approved. It’s all too common to run into pushy car salesman who only wants to get your signature along with most importantly their commission as fast as possible but I’m glad to say this wasn’t the case with Danny and Dominic. From this point on if someone is looking to buy a car I will be sending them Dominic’s way. More

This was the best experience that I have ever had when purchasing a vehicle. My salesman, Mervyn "Dominic" Riley was the best in dealing and compromising with my needs. He got me the car I wanted, and w purchasing a vehicle. My salesman, Mervyn "Dominic" Riley was the best in dealing and compromising with my needs. He got me the car I wanted, and while working with finance (Jay Tejada), got my dream car at a price I could afford. He was extremely professional which made my experience outrageously comfortable and personable. The anxiety I had in buying a car that day just.....went away thanks to Dominic. Even after my purchase he has still made the efforts to assist me with any concerns that I may have, even to the point he made sure I got the right auxillary cable for my car to phone access by going with me to the store to purchase it. I could not have asked for a better salesman ..... and neither could you. This is a great team of personnel.......If I had to do it all over again....I would not hesitate. I recommend them highly as they are not your typical dealership, they want you to happy.....not just make a sale!!!!!! More

Mervyn (Dominic) Riley is by far the most helpful, accommodating, and professional customer service oriented individual that I've ever encountered. First of all, he picked me up from my residence whic accommodating, and professional customer service oriented individual that I've ever encountered. First of all, he picked me up from my residence which was truly a blessing. He was sympathetic to my financial situation and totally understood my urgency for a reliable and affordable vehicle. He helped me get the best deal possible and this is much appreciated. He was ready to answer all and any of my questions, and most importantly, was willing to go above and beyond for the me as a customer. I'm so happy with my purchase and I will recommend Eastern's Automotive Group to all my friends and family!! Thank you so much!!! More

I was pampered. Everyone did what they could to get me in a car. Very pleased with my Impala. I would definitely recommend Eastern Motors and Joel Alexis. in a car. Very pleased with my Impala. I would definitely recommend Eastern Motors and Joel Alexis. More

My salesmen was awesome. Even his follow up and follow thru were on point. I will recommend Guy to friends and family. The finance manager could use some lessons in manners. thru were on point. I will recommend Guy to friends and family. The finance manager could use some lessons in manners. More