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Easterns Automotive Group of Hyattsville
Hyattsville, MD
4,469 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
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Showing 4,469 reviews
November 23, 2013
Michael Robinson was very nice, honest and great to work with. My wife has already said she will be coming in early 2014 to get her vehicle with Michael at Easterns Automotive Group with. My wife has already said she will be coming in early 2014 to get her vehicle with Michael at Easterns Automotive Group More
by Melvin2376
November 22, 2013
Adrian and JT provided excellent service. I especially appreciated the teamwork amongst each other. Very personable and understanding to my situation....EXCELLENT SERVICE! I would recommend their services appreciated the teamwork amongst each other. Very personable and understanding to my situation....EXCELLENT SERVICE! I would recommend their services to family and friends. More
by Skamarah
Employees Worked With
Adrian Chavez-Zurita
November 20, 2013
This was my third visit before purchasing. Adrian was great! He put a lot of work into finding me a dependable vehicle that I would enjoy. I've shared my experience with friends and co-workers. Would great! He put a lot of work into finding me a dependable vehicle that I would enjoy. I've shared my experience with friends and co-workers. Would definitely be a loyal customer. More
by cameron15807
Employees Worked With
General Manager, Adrian Chavez-Zurita
November 12, 2013
The professionalism displayed by Paul and Tim was outstanding. They made what could have been an exhausting experience extremely pleasant. My concerns regarding the purchase of a care were immediat outstanding. They made what could have been an exhausting experience extremely pleasant. My concerns regarding the purchase of a care were immediately addressed by Paul and Tim. It was truly a wonderful experience from the moment I received the call to confirm my appointment . . . . until the moment when I drove off in my new car. I highly recommend Easterns Automotive to anyone in search of a vehicle (and have done so!). More
by gardnerc
November 08, 2013
Jay Tejada and Mike Robinson were extremely nice and professional. At Eastern Motors they greet you at your car and make you feel special. They do whatever it takes to get you in a car that you love and professional. At Eastern Motors they greet you at your car and make you feel special. They do whatever it takes to get you in a car that you love and can afford. Mike and Jay are angels sent from above. They love helping others and are good at what they do. I had an amazing experience with the two of then and would recommend Eastern Motors to anybody! They know how to treat their customers. I am so thankful and grateful. More
by NakishaYates
Employees Worked With
November 04, 2013
Great Great Great Paul & Danny took very good care Great Great Great Paul & Danny took very good care of me. They treated me like a Queen. "I got what I Want at Easterns" Thank you Thank you for the Great Great Great Paul & Danny took very good care of me. They treated me like a Queen. "I got what I Want at Easterns" Thank you Thank you for the excellent care you gave me. More
by CherylAndbrown
November 01, 2013
Jay Tejeda and Adrian Chavez are the bomb! I just picked up a 2011 Mercedes and they made a stressful process very easy and stress free. They took the time to not only sell me a car, but to show me how to i up a 2011 Mercedes and they made a stressful process very easy and stress free. They took the time to not only sell me a car, but to show me how to improve my credit score to qualify for a better interest rate. Most dealers I've been too never take this level of personal touch with their clients. I will be recommending this dealer and team to everyone I know as it was truly a pleasure! Thanks guys for going to bat for me and helping me along in the process! Easterns definitely needs to hold on to these guys. More
by bnich82
Employees Worked With
Adrian Chavez-Zurita
October 29, 2013
I came to the dealership with my wife. I just wanted to look at cars that were low in mileage and in price. When I explained the type of car I wanted they showed others that, honestly wasn't in my price ra look at cars that were low in mileage and in price. When I explained the type of car I wanted they showed others that, honestly wasn't in my price range. They didn't talk to me about the price of the car only the payments. I felt pressured at the dealership and that while they tried to seem nice they just were trying to get a sale rather then helping a customer make a great car decision. Since having the car I brought from this dealership I have had nothing but problems. The next day after my purchase I did go back to see if I could return the car which I couldn't. The car wasn't cleaned and I had to go back twice just for someone to clean crumbs out of the car which was there on day of purchase. My radio has continuously had issues(sometimes it work and sometimes it doesn't), starting my car takes forever(just found out it was a battery issue) and the panel where the heat controls are popped exposing wires(I made videos and took pictures of all these problems).One of the things I wanted in this car was Bluetooth, I was told by the sales person that this car had this feature which it clearly doesn't.(After getting all the problems checked out). I would NOT recommend Eastern Motors to anyone not even my enemies. Buying a car is a big purchase in which you as a customer want to feel like the car dealers have your best interest. I felt they throw cars on people not caring about customer needs and that to me is a terrible thing. More
by Toni684
Employees Worked With
