Easterns Automotive Group of Hyattsville
Hyattsville, MD
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
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Friendly and accomodative. He make sure the customer Friendly and accomodative. He make sure the customer smile at last.He work together with his boss and work according to hiss boss advice and both of Friendly and accomodative. He make sure the customer smile at last.He work together with his boss and work according to hiss boss advice and both of them make me smile at last. More
Lenard was very friendly and professional. I appreciate his help. He made the experience pleasant. He was not pushy. He was upfront and honest. I would work with him again his help. He made the experience pleasant. He was not pushy. He was upfront and honest. I would work with him again More
I visited the dealership no 26 December 2013. I was driving a rental car after my 2nd car was totaled. My backup vehicle also stopped working 2 weeks after the accident of my newest vehicle. What I d driving a rental car after my 2nd car was totaled. My backup vehicle also stopped working 2 weeks after the accident of my newest vehicle. What I didn't tell the salesman was that I was having a surgery the next day so it was imperative that I drove away that day with something. Paul nor Tim made me feel ashamed about my credit situation which I appreciated. Paul made sure I felt comfortable in the process and engaged in conversation with me which made me feel a little more at ease about the sale. Tim the manager also made sure I felt comfortable and was not too pushy as I have felt in the past with other dealerships. I appreciate them working with me and making this purchase work for me and what I could do. Paul even got me an auxiliary cord when asked why there wasn't one in the vehicle I purchased. I appreciate someone that can do the small things when they really have to. I would recommend this dealership and these two individuals out of anywhere else I've been. I had a lot of things going through my mind when I came in and making this process easier for me helped to take away a lot of the stress I was dealing with. I was able to recuperate the next day after my surgery with one less thing to worry about. I cannot thank them enough. Truddie More
I would NOT recommend this Eastern's location to ANYONE! You can't tell someone that they're approved before they come in and then turn around and not complete any paperwork for financing until the ANYONE! You can't tell someone that they're approved before they come in and then turn around and not complete any paperwork for financing until the day they arrive. This is the main reason why I'm giving the rating that I'm giving. There is a lack of togetherness at this location. Mervyn claimed he was a Finance Manager and come to find out he was just another sales associate trying to steal me away from one of his colleagues. Paul still has a lot to learn before becoming a successful salesperson. His lack of knowledge truly showed when I interacted with him. Paul's finance manager was quite rude and disrespectful to me when I inquired about why and where they came up with that price for the vehicle I was interested in. Instead of him being a true business person and saying "Let me look into this for you," he could only reply "I don't see why you're so upset." Come to find out, the Finance Department didn't start requesting financing for me until AFTER I left the dealership. What kind of foolishness is that? I took my business elsewhere. The service I received at another car dealership was GREAT! The sales associates were genuinely kind an considerate. Most importantly, they understood my budget and now I have the same vehicle that I looked at while I was at Eastern's....for a MUCH lower price! More
Great . Just great experience ! I felt unsure about the best car. However, Adrian consistently helped me through the process. I will definitely go back to buy my first car. In addition, I'll be back in the best car. However, Adrian consistently helped me through the process. I will definitely go back to buy my first car. In addition, I'll be back in the next couple of days! More
I rate them to be a great dealership because my first time buying a car, paying a car note Mr Danny Nguyen and Mr. Chavez made everything so pleasant and understanding to me. They really went the extra time buying a car, paying a car note Mr Danny Nguyen and Mr. Chavez made everything so pleasant and understanding to me. They really went the extra mile to make things as comfortable as possible, I have recommanded others to go there and speake with them both. Both of those gentlemen is in the right business, they know how to treat there customers. I really appreciate all they have done. Charlene Green More
I found that Mr. Thompson and staff at this dealership were excellent. Very professional and had a lot of patience. The manger JT was excellent were excellent. Very professional and had a lot of patience. The manger JT was excellent More