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Easterns Automotive Group of Hyattsville
Hyattsville, MD
4,491 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
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Showing 4,491 reviews
January 19, 2015
The Best Dealer i'am so glad we come to this dealership : eastern automotive group Adrian Chavez, helped us every step op the way from filling up the application, te i'am so glad we come to this dealership : eastern automotive group Adrian Chavez, helped us every step op the way from filling up the application, test driving and getting approved. thank you Adrian Chavez. More
by reyanto
Employees Worked With
Adrian Chavez-Zurita
January 19, 2015
very attentive First time at Eastern's and Mike Robinson was very pleasant and helpful. Great location and a very big variety of cars to choose from. First time at Eastern's and Mike Robinson was very pleasant and helpful. Great location and a very big variety of cars to choose from. More
by Diana E
Employees Worked With
January 18, 2015
Very Poor Customer Serive I purchased a Cadillac from Eastern(Hyattsville) location. Therewasa noise coming from the right, front wheel. The Salesman (Carl) did'tn have a clue. I purchased a Cadillac from Eastern(Hyattsville) location. Therewasa noise coming from the right, front wheel. The Salesman (Carl) did'tn have a clue. The Sales Manager did not know what was causing the noise. Tim Atkins the Sales Mgr authorized me to take it to a Cadillac dealer. The inspection fee was $115.00, I paid for it expecting to be reimbursed by Easterns. NEVER HAPPENED!! I called 888.535.8151 customer care. NO HELP!! WOW, More
by CXE
Employees Worked With
Carl Morris
January 16, 2015
Mike is the MAN I was in a Bind -- I bought my last car from Mike and he was great. I went back this week -- I really needed some wheels quick and within my price ra I was in a Bind -- I bought my last car from Mike and he was great. I went back this week -- I really needed some wheels quick and within my price range once again Mike was outstanding. He did a great job of working with me and finding something that fit what I needed. More
by Percy1
Employees Worked With
January 12, 2015
very good I really like Adrian Chavez he was pleasant an knowledgeable work very well with my situation very helpful very understanding love the car we selected I really like Adrian Chavez he was pleasant an knowledgeable work very well with my situation very helpful very understanding love the car we selected More
by nudy
Employees Worked With
Adrian Chavez-Zurita
January 11, 2015
Your job really is your credit! I was in search of a new vehicle, but my credit is "lacking" to put it mildly. Heck, who am I kidding? My credit is rock bottom. However, Mr. Lenard T I was in search of a new vehicle, but my credit is "lacking" to put it mildly. Heck, who am I kidding? My credit is rock bottom. However, Mr. Lenard Thompson treated me with respect and never flinched. He was honest and explained everything to me. Needless to say, I drove off in a beautiful, fully loaded Nissan Maxima! He said he would make it happen and he did. I am forever grateful. Thanks!!! KM More
by mdktty08
Employees Worked With
Lenard Thompson
January 09, 2015
good ol eastern Worked with Andriane very nice and friendly.... was recommended by a friend and they did all they Could to make sure I was happy.... thanks Adrian Worked with Andriane very nice and friendly.... was recommended by a friend and they did all they Could to make sure I was happy.... thanks Adrian More
by gigems
Employees Worked With
Adrian Chavez-Zurita
January 09, 2015
sales I would tell a lot of people about this place cause they are the best . They help me well . They treat me like families I felt welcome and I am happy I would tell a lot of people about this place cause they are the best . They help me well . They treat me like families I felt welcome and I am happy to be here More
by marcia40
Employees Worked With
Adrian Chavez-Zurita
January 05, 2015
Great experience Very friendly and offered something to eat considering I hadnt eaten breakfast. Explained everything and even helped try to get me a discount on my in Very friendly and offered something to eat considering I hadnt eaten breakfast. Explained everything and even helped try to get me a discount on my insurance More
by Ddmccrae
Employees Worked With
Robert Bennett
January 04, 2015
First time buyer experience For it to be my first time buying a car, I was treated like someone who brought a car before. Eastern also went the extra mile to get me a great deal. For it to be my first time buying a car, I was treated like someone who brought a car before. Eastern also went the extra mile to get me a great deal. Only thing I recommend is to be told everything up front not at signing the deal. More
by Enoch
Employees Worked With
