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Easterns Automotive Group of Hyattsville

Hyattsville, MD

4.9
4,532 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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7598 Annapolis Road

Hyattsville, MD

20784

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Showing 4,532 reviews

December 14, 2015

Amazing Roberson gillot My first car buying experience was very humbling. I really appreciate the time, knowledge and advice that was given to me in this pro More

by Lordcinko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberson gillot
Dec 15, 2015 -

Easterns Automotive Group of Hyattsville responded

It was a pleasure to read about your first buying experience working with Roberson. Congratulations on your purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a pleasant experience. Thank you for taking the time to write this outstanding review. If you have any further needs, please come back to see us.

Dec 15, 2015 -

Easterns Automotive Group of Hyattsville responded

It was a pleasure to read about your first buying experience working with Roberson. Congratulations on your purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a pleasant experience. Thank you for taking the time to write this outstanding review. If you have any further needs, please come back to see us.

December 13, 2015

Great experience Roberson gillot is a new salesman who was very professional and answered every question that we had. Keep up the good work. I will recommend him to s More

by Reggie203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberson Gilot
Dec 17, 2015 -

Easterns Automotive Group of Hyattsville responded

Thank you for your wonderful remarks. Our staff prides itself on providing professional service to every customer that comes to our dealership. I'm happy to hear that your visit reflects these values and that Roberson assisted you in such a detailed and customized manner. We are grateful for your recommendations and we hope to see you again in the future.

December 12, 2015

GREAT customer service He was very honest... straight forward and reliable .... he got me a better car and a lower payment ..he really was a joy n for that I am very happy.. More

by Joylyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenard Thompson
Dec 15, 2015 -

Easterns Automotive Group of Hyattsville responded

Thank you for writing about your visit with us, Joylyn! Lenard is an asset to Easterns Automotive Group of Hyattsville and it is encouraging to hear that he impressed you by delivering honest and straight forward service. Thank you for choosing us, and we look forward to your next visit.

December 08, 2015

My First Visit Robert took exceptionally great care of me in purchasing my vehicle. He was patient, thorough and informative. This was not what I expected. I'm happy More

by Dstinctive1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 10, 2015 -

Easterns Automotive Group of Hyattsville responded

Thank you so much for the glowing review and for taking the time to write! We continually strive to meet and exceed our customers’ expectations and it is gratifying to know that we have succeeded. We feel so grateful that you chose to come to our dealership. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know.

December 07, 2015

Just a great experience As soon as I entered the dealer Adrian Chavez gave me space to look a car then he came to ask me if I was ok I said yes he had so much respect and he More

by Ruben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Chavez-Zurita
Dec 09, 2015 -

Easterns Automotive Group of Hyattsville responded

We are happy to hear that your time spent with Adrian was a positive experience. We pride ourselves on the high level of our service excellence. If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future.

December 07, 2015

Great service I was greeted by mr.thompson when i arrived. This salesman was awesome. He stayed with me through the entire process. I will definitely refer family a More

by Franktheman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenard Thompson
Dec 09, 2015 -

Easterns Automotive Group of Hyattsville responded

We appreciate you taking the time to provide us with your positive feedback. Mr. Thompson is a great part of our staff and he will be excited to read your review. We appreciate your referrals and please come back and see us again in the future with anything else you might need. Take care!

December 05, 2015

happy Happy, they helpped put my little girl in a safe car. They were fast and easy. I didnt have to sit here all day :) yeah More

by jettatura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 05, 2015

Best car buying experience ever Very happy with my car buying experience. Dealership was willing to work with us when other dealerships would not give us the time of day. Robert was More

by tsalazar1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 08, 2015 -

Easterns Automotive Group of Hyattsville responded

Thank you for writing this wonderful review. We try our best to stand out from other dealers in terms of customer service excellence. It’s quite an accomplishment to hear that Robert provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook page.

Dec 08, 2015 -

Easterns Automotive Group of Hyattsville responded

Thank you! We appreciate you taking the time to tell us that you are a happy customer. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

December 05, 2015

Excellent service From the moment I came on the service from Lenard was absolutely great. He explained the car buying process very well. I always heard that eastern a w More

by Redskins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenard Thompson
Dec 08, 2015 -

Easterns Automotive Group of Hyattsville responded

Thank you for stopping by to leave this wonderful review. We're glad to have Lenard on our team and that we could provide you with a great experience. If you ever need anything in the future, please don't hesitate to let us know. Take care!

December 03, 2015

My Car Buying Experience at Easterns I saw a very nice pearl grey/black Mercedes Benz E350 4Matic AWD that was extremely reasonably priced on the Easterns website that I wanted to get. T More

by PowerBroker7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Chavez-Zurita
Dec 07, 2015 -

Easterns Automotive Group of Hyattsville responded

We are sincerely grateful to know that Adrian and the rest of our team were able to put you at ease during your visit. If you ever need anything in the future, please don't hesitate to let us know. Thanks for taking the time to write the review. It really matters to our dealership!

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