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Easterns Automotive Group of Hyattsville
Hyattsville, MD
4,532 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
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Showing 4,532 reviews
February 06, 2016
excellent services The visit was great. I really felt like i was family. My salesman Mr.Thompson was awesome. I will definitely refer family and friends to go see him. T The visit was great. I really felt like i was family. My salesman Mr.Thompson was awesome. I will definitely refer family and friends to go see him. Thank you Lenard. More
by lanhambud
Employees Worked With
Lenard Thompson
February 05, 2016
Great service Lenard was very responsive to all of my requests for my next car. He was patient and made what could have been a challenging car buying experience ple Lenard was very responsive to all of my requests for my next car. He was patient and made what could have been a challenging car buying experience pleasent, smooth and effortless. Thank you Easterns and Thank you Leanard Thompson! More
by Dntelfaire
Employees Worked With
Lenard Thompson
February 02, 2016
Honest Michael Robinson provided us professionalism, and great patience to ensure that we have the opportunity to make a sound decision. It was truly a grea Michael Robinson provided us professionalism, and great patience to ensure that we have the opportunity to make a sound decision. It was truly a great experience and I will be a repeat customer. More
by Exceptionalus
Employees Worked With
January 29, 2016
Very helpful! This was my first time at a car dealership and I had no idea what to expect. The moment I arrived, I received a warm welcome from staff members and wa This was my first time at a car dealership and I had no idea what to expect. The moment I arrived, I received a warm welcome from staff members and was immediately directed to where I needed to go. Mike Robinson was very helpful in assisting me with my first time car purchase, he made everything as simple and hassle free as possible from start to finish. Mike made sure I was absolutely satisfied with the car during our test drive and offered up several great facts about the cars features that I wasn't aware of. He was very patient and willing to answer my millions of questions, as I was very nervous and wanted to make sure I understood everything correctly. He quickly put my mind at ease and was very helpful in assisting me with setting up my insurance. I highly recommend Michael Robinson to any first time car buyers who are looking for a quick, efficient and painless process. More
by mcdonnell1221
Employees Worked With
January 28, 2016
Good Place To Buy Your Car I went and got my new car and it was a great experience. Mike was my salesman and he did an awesome job. I feel great about my new car. I went and got my new car and it was a great experience. Mike was my salesman and he did an awesome job. I feel great about my new car. More
by Quinn.
Employees Worked With
January 27, 2016
You could do better. I went in to look for a car, I will say I take part blame for not walking right back out to begin with. I think all representatives seemed joyful and I went in to look for a car, I will say I take part blame for not walking right back out to begin with. I think all representatives seemed joyful and professional except mine. So if you do go here Avoid Robert Bennett. Hes indirectly disrespectful, unprofessional, and goes out every 5 minutes to smoke cigarettes. Keep in mind car buying process takes hours. So he kept coming back with a horrible stench to me and it was disgusting. We sat there for hours first two days and he sent me home each time with a new excuse. 4th day I got a complete different car than what I was going for. He doesn't speak friendly. Always spoke with a pushy, rushing tone. Could only imagine he wanted to get to his next cigarette asap. Test drive had the car stinking like cigarettes. I gave 3 stars because the car did not turn out to be a bad car but it's not exactly my choice. On the 3rd day of the process I had 10 missed calls from him before 2pm. 11th time I answered angrily about how unprofessional he was being. He got a harsh tone with me and had to put him in check and remind him there was no obligation on my part. But he called and called like my payment was late SMH didn't even sign anything at that point!! But dealer in general was not too bad, but avoid this sales person who is not appropriate for his position. P.s. the car wasn't even properly cleaned and had not been done maintenance which they lied and said had been done. More
by RespectedMind
January 26, 2016
excellent service Lenard was very good. He had patients with us which meant alot to me. I really enjoyed my visit at easterns. I will definitely let people know about m Lenard was very good. He had patients with us which meant alot to me. I really enjoyed my visit at easterns. I will definitely let people know about my experience. More
by yonathan1025
Employees Worked With
Lenard Thompson, Rick Hosn
January 26, 2016
Great experience Best service here with Lenard Thompson!!!! He helped me out a lot and I left with a car that I wanted. The customer service in this place is amazing! Best service here with Lenard Thompson!!!! He helped me out a lot and I left with a car that I wanted. The customer service in this place is amazing! I would recommend anyone who is looking for a car to come here and ask for Lenard Thompson!. More
by Rosieeee123
Employees Worked With
Lenard Thompson
January 25, 2016
Great Salesman, Immediately attended to my concerns and wants in selecting an SUV with all the features I was looking for with in the price range that I c Salesman, Immediately attended to my concerns and wants in selecting an SUV with all the features I was looking for with in the price range that I can afford. Was very patient and friendly with helping me make decisions on what type of vehicle I was to choose within my budget. Making sure I got the best deal possible . More
by Mimiis1
Employees Worked With
Adrian Chavez-Zurita
January 19, 2016
Simply the best!! I would like to express my sincere appreciation for the outstanding sales service provided by Lenard Thompson, on both of my recent car purchases. Hi I would like to express my sincere appreciation for the outstanding sales service provided by Lenard Thompson, on both of my recent car purchases. His friendliness, professional demeanor, attention to detail, and exceptional service is what made me come back a second time to Easterns Auto Group, but more importantly…why I will call him “FIRST” with any future car purchases. I am enjoying the recent purchase of my Dodge Challenger and my wife is enjoying her recent purchase of a Dodge Charger. I look forward to doing business with him again in the future. I wouldn’t consider going to a different dealership or working with any other sales professional. Thanks again for being my trusted car advisor…and moreover, a fellow Redskin fan!! Hail to the Redskins...hail victory!! More
by Redskin Jim
Employees Worked With
Lenard Thompson
