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Easterns Automotive Group of Hyattsville

Hyattsville, MD

4.9
4,368 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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7598 Annapolis Road

Hyattsville, MD

20784

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Showing 4,368 reviews

November 14, 2021

Yesterday I went into the dealership for a new car and the process was smooth, I was very happy with my experience. I was assisted by Sean who was patient and dedicated to making sure I left the dealershi More

by Harris.samirah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Easterns Automotive Group of Hyattsville responded

We are so happy you enjoyed your visit. Thank you for taking your time to share this!

November 14, 2021

Great experience. Not exactly sure what my expectations were going to be with this experience but it exceeded my expectations. Sean was very detailed and professional about the entire experience. One of t More

by Wgraham540
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Easterns Automotive Group of Hyattsville responded

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

November 11, 2021

Hadim and the staff at Easterns Automotive were excellent I truly enjoyed my experience it was fast and easy More

by moniquemeds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hadim Bearden
Nov 16, 2021 -

Easterns Automotive Group of Hyattsville responded

Welcome to the Easterns family! We're so glad to have you on board with us. Please recommend us to your family and friends.

November 10, 2021

From my experience, the manager and salesman I dealt with both lack honesty, transparency, and integrity. The ladies in the office receive five stars, however. they are kind, patient, thorough, and professi More

by MU.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pablo Juan Quinteros
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Easterns Automotive Group of Hyattsville responded

We certainly don't like hear that you didn't enjoy your Easterns experience. Please know that our intentions are only to help each and every single one of our customers. xWe would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004

Nov 14, 2021 -

MU. responded

When I went to eastern motors Hyattsville, it was not for my enjoyment. it was to get a car. The only "concerns" that need to be addressed is your lack of professionalism, transparency, decency, honesty, and integrity. Very interesting how compassionate you *appear to be* in your response to my review.. its the complete opposite of the threatening, accusatory emails and incessant phone calls I received from Pablo after my purchase. The only thing you "can do to better assist me moving forward" is to keep it moving, as I have no more words for you.

November 10, 2021

The customer service was fast, The employee helping us was very well spoken, Fast, And very kind. More

by Zelalem Badasa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Easterns Automotive Group of Hyattsville responded

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

November 10, 2021

Dealership was courteous and professional. My sales consultant Sean Harvey was both knowledgeable and professional. More

by hamerjag
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Easterns Automotive Group of Hyattsville responded

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

November 10, 2021

Hadim at easterns was great would highly recommend the service was the fastest I've ever experienced 😀 More

by Laston2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hadim Bearden
Nov 16, 2021 -

Easterns Automotive Group of Hyattsville responded

We are so happy you enjoyed your visit. Thank you for taking your time to share this!

November 09, 2021

Very helpful in getting me placed in a vehicle as soon as possible. Thank you More

by Bneely
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Easterns Automotive Group of Hyattsville responded

Wonderful! Please let us know if you need anything, we will be happy to help. Enjoy your new ride!

November 09, 2021

The dealership was on top of helping me get the suv I wanted thanks alot More

by tithiaevans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Easterns Automotive Group of Hyattsville responded

We are so happy you enjoyed your visit. Thank you for taking your time to share this!

Nov 10, 2021 -

tithiaevans responded

SEAN WAS THE BEST I APPRIECATE HIS HARD WORK AND DEDICATION TO GET ME MY NEW SUV. HE EXPLAINED ALL THE FEATURES TO ME WHILE ON MY TEST DRIVE AND THAT MEANT ALOT TO ME.

November 09, 2021

Sean was great, the entire process was smooth and the whole team worked diligently to make sure I was a satisfied customer. Will definitely refer to my friends and family. More

by Shan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Easterns Automotive Group of Hyattsville responded

Congratulations on your purchase! Your opinion is greatly appreciated. It was a pleasure to assist!

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