Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Easterns Automotive Group of Hyattsville
Hyattsville, MD
4,469 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Filter Reviews by Keyword
By Type
Showing 4,469 reviews
June 29, 2024
Clarke is an exceptional car salesman who truly understands the needs of his customers. From the moment I walked onto the lot, Clarke's professionalism and knowledge were evident. He patiently list understands the needs of his customers. From the moment I walked onto the lot, Clarke's professionalism and knowledge were evident. He patiently listened to my requirements and guided me through various options, ensuring I found the perfect vehicle within my budget. Clarke's friendly demeanor and honest approach made the entire buying process smooth and enjoyable. I highly recommend Clarke to anyone looking for a trustworthy and dedicated car salesman. More
by R.D
Employees Worked With
June 29, 2024
This dealership is VERY UNPROFESSIONAL! Clarke was my sales rep. Prior to purchasing the vehicle, he stated that he would help me with teaching me how to use all the accessories including Clarke was my sales rep. Prior to purchasing the vehicle, he stated that he would help me with teaching me how to use all the accessories including connecting to Bluetooth the next day. I arrived and he was not there and they said that he was on vacation. No one else there knew about all the accessories other than connecting me to Bluetooth. I called to speak with him a few days later and he kept me on hold for 45 min. and I put in a complaint about that. The lady in Tag and Title talks to you rude. She hung up in face once after asking for her name. The next time I spoke to her she refused to give me her name. They need to record her conversations with customers. My tags have not arrived and now they are expired. The excuse is that the system has been down for a week. They have no back up system. They should know EXACTLY when your temporary tag will expire and should have another one expedited to you prior to it expiring. I’m still wondering how this organization has won awards for being the best. They’re VERY NICE to you up until you purchase the vehicle. Once you put other vehicle, they do not keep their word about anything that they promised to you. I would like to have the Owners email address so that I can email him and advise him of the unprofessionalism in this particular dealership from certain staff members. Someone PLEASE help me in getting this information! He needs to know that situations like this are hidden from him and the public and needs to be addressed IMMEDIATELY. This has been the VERY WORST EXPERIENCE I have EVER encountered in purchasing a vehicle. More
by Therealistguy
June 28, 2024
Great service, friendly staff, and smooth transaction. Highly satisfied with my purchase experience at this dealership! Highly satisfied with my purchase experience at this dealership! More
by biniyam
Employees Worked With
June 28, 2024
Excellent customer service, very pleased with Mr. Harvey’s assistance in getting the right information. Harvey’s assistance in getting the right information. More
by Madot.gech
Employees Worked With
June 26, 2024
Sean was amazing he helped me find the vehicle that was right for me ! Thank you !! right for me ! Thank you !! More
by ricoroselli
Employees Worked With
June 26, 2024
Excellent services especially with Mark, Diego and Darnessa.I’ll give them a 5 star service. Darnessa.I’ll give them a 5 star service. More
by desmondgh
June 25, 2024
Diego is super amazing . Open minded ,understanding,really sweet and funny. The entire staff worked with me and made sure I actually paid little to absolutely!!!!!! Nothing d Open minded ,understanding,really sweet and funny. The entire staff worked with me and made sure I actually paid little to absolutely!!!!!! Nothing down they did nothing but be patient and give answers all night they made sure that I left in a brand new car I love this place and it's staff definitely doing business later in the future. More
by Christin harris
June 22, 2024
El señor Louis nos atendió muy bien. La experiencia de comprar carro en nuestro idioma ayudó mucho e hizo todo mucho más fácil de entender. Nos ayudó a encontrar un excelente carro y nos La experiencia de comprar carro en nuestro idioma ayudó mucho e hizo todo mucho más fácil de entender. Nos ayudó a encontrar un excelente carro y nos asesoró con relación a otros. Súper recomendado! More
by Andrea J
Employees Worked With
June 21, 2024
Excelente atención. El Sr. Louis muy paciente y profesional. Súper recomendado y transparente al momento de explicar todo. El Sr. Louis muy paciente y profesional. Súper recomendado y transparente al momento de explicar todo. More
by Carlos H
Employees Worked With
June 19, 2024
Sean was great from start to finish. He worked well with getting me into my vehicle after my accident. He worked well with getting me into my vehicle after my accident. More
by jayharrington325
