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Easterns Automotive Group of Glen Burnie
Millersville, MD
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
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Showing 544 reviews
Great service Came in looking for a car for my daughters 16th birthday. Was looking for something reliable. Had my eyes on a camery and an Avalon. I was having trou Came in looking for a car for my daughters 16th birthday. Was looking for something reliable. Had my eyes on a camery and an Avalon. I was having trouble deciding on which. Yev was very informative of both vehicles and helped me make my decision which was to go with the camery. Thank you Yev! More
Yevgen was amazing! Yevgen was the perfect combination of patient, understanding, charismatic and thorough. He was able to quickly provide me with all the answers to my q Yevgen was the perfect combination of patient, understanding, charismatic and thorough. He was able to quickly provide me with all the answers to my questions/concerns. More
Best service I’ve ever had! Yev gave the absolute best service I’ve ever had! He was very knowledgeable when it came to the vehicles I was interested in and was able to throughly Yev gave the absolute best service I’ve ever had! He was very knowledgeable when it came to the vehicles I was interested in and was able to throughly answer all my questions. I will be back within the next week to purchase a car from him. I couldn’t have asked for better service! More
Fast and quick From time I called to time I walked in revive was prompt n they had a vehicle come there for us to test drive same day ..there was a delay in vehicle From time I called to time I walked in revive was prompt n they had a vehicle come there for us to test drive same day ..there was a delay in vehicle coming with traffic and they showed me on phone and worked in our favor for us to do errands come back...and on top of everything they washed truck before we left.. credit guy I think is was attentive and on point on everything. Great job n service More
Very Satisfied Customer My experience with Easterns was excellent. I greatly enjoyed working with Yevgen. He was very knowledgeable and personable. He watched out for the rig My experience with Easterns was excellent. I greatly enjoyed working with Yevgen. He was very knowledgeable and personable. He watched out for the right vehicle for us when the right one was not on the lot and he was responsive to my questions. He exemplified customer service without putting on a high pressure sales job More
Awesome Salesman! Yevgen was an awesome salesman. Very professional, knew his job and was pretty quick with filling out all paperwork. Overall great guy and super perso Yevgen was an awesome salesman. Very professional, knew his job and was pretty quick with filling out all paperwork. Overall great guy and super personable. More
Great customer service Yevgen has been awesome. As soon as I walk thru the door I was met with a smile and great attitude. Looking forward to future purchases with Yevgen Yevgen has been awesome. As soon as I walk thru the door I was met with a smile and great attitude. Looking forward to future purchases with Yevgen More
Excellent Customer Service from Beginning to End! Yevgen knew exactly what I wanted and had the cars prepared for my view. The second car he pulled from another dealership was perfect! After that, th Yevgen knew exactly what I wanted and had the cars prepared for my view. The second car he pulled from another dealership was perfect! After that, the entire process from financing to singing off was quick and efficient. The whole group were friendly and easy to work with and I will be back for my next car. More
I will not purchase a CAR from them even if they are FREE These people do not stand for their words. Bunch of liars who wants to cover up their lies and mistakes. GM Rozell is the Master mind. Who controls h These people do not stand for their words. Bunch of liars who wants to cover up their lies and mistakes. GM Rozell is the Master mind. Who controls his managers to lie. I bought 2015 Altima and it was parked at my parking lot since I still have the rental..on the first day I took the car out on highway it started to shake when it reached 55 to 60 mph. After going back and forth...and first repair they said " all good" . As soon as I left their parking lot got on 97.. still same issues. 2nd time GM Rozell tells me that car has bent rim and since I didn't address these issues right away they are not responsible and it looks as if I hit a pothole..but there is no issues with my tire. And per their mechanic person it has 3 bent rims.. definitely not caused by hitting a pothole...duh🤔..so I go back to their office..here comes MR ED WATTS whom was never involved with my sales my issues wants to be on my face and stand above me and tells me they don't lie but it was me lying to them about the issues. But I have been communicating with them the moment I knew of the issues 3 day after I purchased the car. And here's the funny thing..my sales person can't even call me back..and Two sales managers who were involved with sales and repair arrangements not around...and GM ROZELL tells me they don't recall me addressing these issues. Even though I have them in texts. I believe GM ROZELL never had intentions to repair or resolve these only thing he was doing was to buy time. Hoping warranty would run out?!? They were very rude no customer service etiquette and CAN NOT DO BUSINESS IF YOU CAN NOT STAND BY YOUR OWN WARRANTY AND YOUR WORDS..THE TRUTHS.. NOT LIES. DEFINITELY NEVER AGAIN!!! I called their customer service manager at the headquarters... still waiting for the call back..maybe they are plotting new ideas..lies.or message was lost.. or may be I never called..but his name is Alex Salazar..who knows ... . More
Tahoe purchase I was extremely impressed with these guys customer service. In the future I would not hesitate to purchase another vehicle from Easterns of Millersvil I was extremely impressed with these guys customer service. In the future I would not hesitate to purchase another vehicle from Easterns of Millersville MD. More