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Easterns Automotive Group of Frederick
Frederick, MD
884 Reviews
If you're in the market for a certified, pre-owned car, truck, van or SUV, look no further than Easterns Automotive Group in Frederick, MD. At Easterns, we pride ourselves on offering the largest selection of late model year, premium-make used cars – right in Frederick, MD! Shop online or stop by our dealership to see what Easterns can do for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 884 reviews
February 22, 2020
Robert the salesman was totally awesome! I would highly recommend this dealership for Speed of service, convenience and Customer satisfaction. If you're looking for a dealership that will go above and beyo recommend this dealership for Speed of service, convenience and Customer satisfaction. If you're looking for a dealership that will go above and beyond this is your to go place. More
by k.marace
Employees Worked With
Robert Elliott
February 22, 2020
OMG!!!! LARRY HAS GOT TO BE THE BEST! I HONESTLY DONT THINK THERE IS A SALES REP ANY BETTER THAN HIM! YOU MUST GO TO HIM. HE HELPED ME TREMENDOUSLY WITH MY COMPROMISED CREDIT HE WAS ABLE TO GET ME INTO A THINK THERE IS A SALES REP ANY BETTER THAN HIM! YOU MUST GO TO HIM. HE HELPED ME TREMENDOUSLY WITH MY COMPROMISED CREDIT HE WAS ABLE TO GET ME INTO A CAR I DREMPT OF! SO HAPPY HES FAIR AND WILL GO THE EXTRA MILE ON YOUR BEHALF. HES A AMAZING PERSON FIRST AND SPECTACULAR EASTERNS EMPLOYEE. MY FAMILY THANKS YOU FROM THE BOTTOM OF OUR HEARTS. More
by Genesis
February 22, 2020
The service and the people are great, I will definitely refer family and friends to this location. The financial team was really helpful and worked with our situation. refer family and friends to this location. The financial team was really helpful and worked with our situation. More
by Cdiaz7927
Employees Worked With
Robert Elliott
February 21, 2020
Larry was great! From start to finish he made our experience wonderful! I will definitely be recommending him to my family, friends and coworkers! We will be definitely see Larry for our next vehicle experience wonderful! I will definitely be recommending him to my family, friends and coworkers! We will be definitely see Larry for our next vehicle purchase! More
by Roxanne.earnest
Employees Worked With
Larry Brown
February 21, 2020
Don't do it. My experience at the end of December at the Frederick location was awful. I was told that at the appointment time of 10:30am that my chosen vehicle wo My experience at the end of December at the Frederick location was awful. I was told that at the appointment time of 10:30am that my chosen vehicle would be there waiting. It didn't arrive until hours later, and dirty as the transporter left trash in it which is immediately off putting. I checked out another vehicle while I was there waiting for the original to show. The entire process was frustrating. I filled out everything online and was told that I didn't have to do more paperwork in the store. Yet they made me completely redo everything until I contacted HQ to complain. The sales person that I saw was Lamont and probably the worst I've met. I was pressured by Mike to get the 2 year warranty when the vehicle still had a 2 year manufacturer warranty. I declined that and the tire package he added without telling me. I filled out all paperwork and while they were cleaning the car and Lamont aggressively insisted that I write reviews online right then and show him so he can take pictures of the reviews. I felt that was completely inappropriate. He wanted 2 separate reviews for him and Mike, so they could get points. I cannot stress how uncomfortable and bullied this made me feel. He said to make one review on mine and one on my wife's phone. I ended up immediately deleting the reviews as I was so mad about being pressured to do them. The only people that I encountered there that I would work with again was the finance woman (I can't remember her name) and Jack. Jack was very pleasant and understanding when I had follow up issues with my car. More
by Jaime
February 21, 2020
For someone who just started two weeks ago DANIEL was very professional About handling my deal he presented As if he was working there for years Siri play young man answered all my questions reassured me very professional About handling my deal he presented As if he was working there for years Siri play young man answered all my questions reassured me that everything’s gonna be OK knowing that I was nervous. More
by Jacquelyn ( Tina)
Employees Worked With
Jack Jaffe , Daniel Sanchez
February 20, 2020
Me and my wife came in to see Larry and Jesus they were great! They were a great help and worked hard to help find what we were looking for. great! They were a great help and worked hard to help find what we were looking for. More
by Wade L.
Employees Worked With
Jesus Santos, Larry Brown
February 20, 2020
Great manGood customer service I would buy a car from Great man Good customer service I would buy a car from him again I will recommend family and friends to this dealership they were wonderful that will Great man Good customer service I would buy a car from him again I will recommend family and friends to this dealership they were wonderful that will work just got to lay down hit submit More
by Farookgreen77
Employees Worked With
Robert Elliott
February 19, 2020
Great environment, fast easy process. I was able to walk away with the car I wanted, in no time. I recommend Easterns Automotive Group to anyone looking for quality a used car! away with the car I wanted, in no time. I recommend Easterns Automotive Group to anyone looking for quality a used car! More
by Jtaylor
February 17, 2020
Huge help. Brought the vehicle I wanted from another location right away. From choosing a vehicle to financing, the process went super smooth. Thanks Jack! location right away. From choosing a vehicle to financing, the process went super smooth. Thanks Jack! More
by Bburg
Employees Worked With
Jack Schap
