Easterns Automotive Group of Frederick

He Was very helpful and patient and got me out in no time very satisfied very satisfied More

We worked with Lamont, he was professional and easy to work with. We were very pleased with our overall experience at easterns work with. We were very pleased with our overall experience at easterns More

Nelson was very knowledgeable about the cars that the dealership offers which accelerated the process of helping me find the perfect car. He was very efficient with getting the paperwork done in order to dealership offers which accelerated the process of helping me find the perfect car. He was very efficient with getting the paperwork done in order to make my purchase as smooth and quick as possible. Everything was very hassle free while being provided a great buying experience. More

Lamont was very courteous and professional. The management gave great service. I can't believe that I finally found a dealership without the pressures, tricks and lies. Everything was straightf The management gave great service. I can't believe that I finally found a dealership without the pressures, tricks and lies. Everything was straightforward and they work with you. More

Hyder was the best very professional and explanatory he just the best a big thanks to Hyder just the best a big thanks to Hyder More

Worst car buying experience of my life. No one knew what they were doing. I made an appt and when I got there they had no idea who I was. Took two days total because they have cars in multi No one knew what they were doing. I made an appt and when I got there they had no idea who I was. Took two days total because they have cars in multiple locations. Was told the car would be cleaned but they gave it to me very dirty. Was forced to buy extra warranty and told it was to be able to get the loan. And worst of all, was promised a service if I purchased a car, then when they didn't do the service I had to call for two weeks and was told I was being "snippy" and they acted like they were doing me a favor for something they owed me. Be aware, you can get a car, but you have to deal with a lot of xx. More

He was very helpfull. Knew exactly what u wanted and guided ne to the peefect car Knew exactly what u wanted and guided ne to the peefect car More

Helped me find the right car within my budget. He took his time trying to make sure I had the right vehicle. GREAT GUY He took his time trying to make sure I had the right vehicle. GREAT GUY More

Lamont was great to work with and the sales process went better than I imagined. Would recommend both Easterns and Lamont as a dealer himself. better than I imagined. Would recommend both Easterns and Lamont as a dealer himself. More

I attempted to purchase a car from Easterns in February 2025. I had agreed to a deal sheet online, and scheduled to come pick the car up. I requested a loan through my bank for the exact amount listed in t 2025. I had agreed to a deal sheet online, and scheduled to come pick the car up. I requested a loan through my bank for the exact amount listed in the deal sheet, which included all tax/tag/title fees. When I arrived at the dealership, I agreed to let them try to find better financing, they were unable to match. So far, all fine. When I was presented with the final deal sheet, there were two additions that I did not agree to beforehand, a Lojack service subscription and a dealer warranty service. I requested that they be removed from the deal sheet, as I didn't want either of them, and they inflated the price This is where it gets shifty for me: They tried to tell me that the LoJack service fee was required to complete the purchase, and then tried to scare me into the warranty by lying about the factory warranty not being transferrable. I did research on both of these points, and found them both to be lies. We left, and they've since contacted me trying to make the deal happen. It turns out the LoJack is optional (imagine that). This is textbook consumer fraud, and I'd avoid this business at all costs. If they'll lie about this, I would also believe that they'll lie about the state of the vehicle service, and warranty. More