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Easterns Automotive Group of Alexandria

Alexandria, VA

4.9
945 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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611 S Pickett St

Alexandria, VA

22304

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Showing 945 reviews

April 29, 2018

Excellent Customer Service and Straightforward James was very personable and seemed to really care about my needs. I bought a 2015 Acura RDX, and he was very helpful and knowledgeable. He really wa More

by Rasaan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Smith
Apr 30, 2018 -

Easterns Automotive Group of Alexandria responded

The Acura RDX is a great SUV! We're so glad that everything worked out for you, Rasaan. Please recommend us to any of your family and friends in need of a car.

April 28, 2018

Just in Time For My Birthday Perfect service ... I got the car I want and I couldn’t be happier with my purchase, they made sure my financing was affordable. The customer was the More

by Stacia3108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shayne, TU Nguyen, Shayne Pace
Apr 30, 2018 -

Easterns Automotive Group of Alexandria responded

Hi Stacia, We are so glad to have you as a customer. You definitely made the right choice by coming to Easterns. We wish you all the best moving forward. We'll always be here to help.

April 26, 2018

Great people Although I didn’t buy a car today from Easterns I had a great experience and didn’t feel pressured into something that wasn’t right for me. I will kee More

by Still looking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Linder
Apr 30, 2018 -

Easterns Automotive Group of Alexandria responded

No worries! Please come back when you are ready to purchase. We'll be right here ready to assist you!

April 26, 2018

Nice car Mark Linder of Eastern Motors Alexandria was great he was very nice and patient with me on making my decision on which car I wanted to purchase. More

by Venise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Linder
Apr 30, 2018 -

Easterns Automotive Group of Alexandria responded

Of course! We're only here to help. We want the best for you and all of our customers. Thank you for believing in us to get the job done!

April 26, 2018

Staff The staff was very curteous and friendly. The service was great, the vehicle is beautiful and a great bargain! Left with insurance and a great big s More

by slaverne1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TU Nguyen, James Smith
Apr 30, 2018 -

Easterns Automotive Group of Alexandria responded

That's what we like to hear! We only aim to provide the best service possible for our incredible customers like yourself.

April 26, 2018

Great deal Had a great buying experience. Everyone was very helpful and answered all of my questions. Made me feel very comfortable with a usual stressful experi More

by Letsride
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Linder
Apr 30, 2018 -

Easterns Automotive Group of Alexandria responded

Thank you very much for your feedback. We really appreciate you telling us how your experience was with us. We will definitely continue working hard to make our customers proud.

April 23, 2018

Great all around experience!! Usually buying a car from a dealership is a pain... but luckily James Smith made it a hassle free experience for me. From the second I stepped into th More

by 2g_evo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Smith
Apr 24, 2018 -

Easterns Automotive Group of Alexandria responded

It's so nice to know that James was able to provide you with unique car buying experience. We always aim to please!

April 22, 2018

Great Service, Genuine Staff James Smith and Will Thompson helped us get the car that is perfect for my husband! They were both very knowledgeable on their cars, was very patient More

by krs1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Smith, Will Thompson
Apr 23, 2018 -

Easterns Automotive Group of Alexandria responded

Sounds great! We certainly do look forward to assisting you in the future with your next purchase. James and Will are going to be thrilled that you reached out. Thanks!

April 20, 2018

Great sales and professionalism The guys over at Eastern Motors helped me out a great deal with ensuring that I had the best in what I was looking for, pure professionalism by far wi More

by Mollyhopaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmond Jones, James Smith
Apr 23, 2018 -

Easterns Automotive Group of Alexandria responded

You got that right! We're always down to do whatever we can to better assist our amazing customers like yourself.

April 18, 2018

Good excelent the treatment was excellent but the Dow payment is to high but the people work on that place they are at good group in special Mirza Baig More

by Rico’s 1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mirza Baig
Apr 19, 2018 -

Easterns Automotive Group of Alexandria responded

Thanks for the kind words. We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (888)-535-8151

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