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Easterns Automotive Group of Alexandria

Alexandria, VA

4.9
951 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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611 S Pickett St

Alexandria, VA

22304

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Showing 951 reviews

June 05, 2018

FJ Cruiser I specifically came in on the FJ Cruiser and Shafik and Danny made it happen, with my challenged credit the overcame my fear but with the help of a li More

by Ralphhh878787
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shafik Massis, Danny Nquyen
Jun 06, 2018 -

Easterns Automotive Group of Alexandria responded

Always count on us to get the job done! We will always be here to assist you.

June 05, 2018

New car I was excited to come purchase a Lexus, but was disappointed at how it looked, before I was even greeted I was gonna leave and the Shafik Massis was a More

by Supheysupannnee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shafik Massis
Jun 06, 2018 -

Easterns Automotive Group of Alexandria responded

We are so happy to hear you enjoyed your visit with Shafik! Thank you for taking your time to share this. Let us know if you need anything. Enjoy!

June 05, 2018

Lonnie is legit Lonnie was very helpful, he went above and beyond! Danny, Lonnie, and everyone there were awesome, great customer service. Driving away very happy in More

by dizxo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Nquyen
Jun 06, 2018 -

Easterns Automotive Group of Alexandria responded

New car = new beginning! Cheers to new memories in your new ride. Enjoy!

June 05, 2018

Excellence from start to finish Lonnie was amazing at helping us get into our dream car. From the time we walked in the door to the time we pulled off the lot we were met with great More

by Go223666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2018 -

Easterns Automotive Group of Alexandria responded

That's what we do here at Easterns ... We make dreams come true! Lonnie will be so glad to hear from you. Welcome to he family!

June 04, 2018

Awesome service As I pulled into the lot just to look and as I got out of my vehicle shafik was greeting me, he was very friendly asking the right qualifying question More

by Fishscales703
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shafik Massis
Jun 06, 2018 -

Easterns Automotive Group of Alexandria responded

Thanks for choosing to share your review with us. We love to hear from our customers so we can see how their Easterns experience went. It seems like yours was great!

June 03, 2018

James Smith worked His magic! Thanks to James Smith and the excellent staff at Easterns, I was a to ride away with the vehicle I wanted and an outstanding rate and payment under wh More

by Berryrich4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I. Tejada, David Babb, James Smith
Jun 06, 2018 -

Easterns Automotive Group of Alexandria responded

No problem! It was a pleasure to assist you. Please know that James and the rest of our staff will always be here to help. We would not be here without incredible customers like yourself!

June 03, 2018

Nice and professional Very professional and personable nice selection of vehicle's felt comfortable in our environment plan on returning soon to get my wife a good vehicle More

by Bubba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2018 -

Easterns Automotive Group of Alexandria responded

Hi Bubba, Sounds great! We are looking forward to seeing and working with you in the future. Please encourage your wife to browse our inventory via our website.

June 03, 2018

All I can say is I'm very happy I was referred by my manager she came here and had a great experience she referred me to the same sales person she went to Lonnie Rush I had a great e More

by alwells.edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keon Swann
Jun 06, 2018 -

Easterns Automotive Group of Alexandria responded

We are so glad that your manager recommended us to you. Welcome to the Easterns family!

June 02, 2018

Was an awesome experience got my first car!! If you want to feel at home and comfortable this is the place everyone is willing to go that extra step and embrace your situation most of all they tr More

by Kingcabba13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Babb, Phillip Huynh, James Smith
Jun 06, 2018 -

Easterns Automotive Group of Alexandria responded

Congratulations on purchasing your very first car! This is so exciting! We're so glad that you decided to come to Easterns. We'll be sure to let James know just how pleased you are with his customer service.

June 02, 2018

Shayne is the man! Shayne is the best! He worked with me so I could leave with my precious Cadillac Luxury Car! If you need a whip, come see him and he’ll makes your dre More

by Evanamber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinny, Shayne Pace
Jun 06, 2018 -

Easterns Automotive Group of Alexandria responded

Woo-hoo! You sure do make a great choice by purchasing a Cadillac. We make dreams come true here at Easterns!

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