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Easterns Automotive Group of Alexandria

Alexandria, VA

4.9
953 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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611 S Pickett St

Alexandria, VA

22304

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Showing 953 reviews

August 29, 2018

GREAT EXPERIENCE, OUTSTANDING CUSTOMER SERVICE. My experience was a tremendous one, customer service was knowledgeable, professional, poised, and well polished. Didn't had to ask all the questions i More

by Dms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Smith
Aug 30, 2018 -

Easterns Automotive Group of Alexandria responded

YES! We love hearing stories like this about our customer service. James and the rest of our team strives to ensure that our customers are treated with the most utmost care and respect.

August 29, 2018

Great Service Mr Rush provided great service. He was very knowledgeable and provided guidance throughout the entire process. The management and finance team made More

by Pleased Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Nquyen
Aug 30, 2018 -

Easterns Automotive Group of Alexandria responded

We are so happy to hear our very own Alexandria staff made your visit wonderful! Looking forward to seeing you again in the future!

August 28, 2018

Great experience my sales person was Desmond Jones and he was great! Buying a car from him was definitely a great experience. I called him about a car I seen online on More

by Kimmy678
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmond Jones
Aug 30, 2018 -

Easterns Automotive Group of Alexandria responded

Welcome to the Easterns family! Desmond was happy to help and even said how much he enjoyed assisting you. You are welcome back any time, Kimmy!

August 28, 2018

The most professional, helpful dealership in town Mr. James Smith is the best car salesman ever. Very professional, informative and enthusiastic about the vehicles, I did not purchase, but I have and More

by Carman Louey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Smith
Aug 30, 2018 -

Easterns Automotive Group of Alexandria responded

We appreciate your review! Please encourage your family and friends to visit us!

August 27, 2018

Service with a PASSION Desmond happened to be very helpful in finding my family and I a vehicle. He went above and beyond to ensure that our vehicle of choice fit our lifest More

by Thilton123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmond Jones, Danny Nquyen
Aug 28, 2018 -

Easterns Automotive Group of Alexandria responded

Wow! Great news! Desmond will be so happy to hear from you. Thanks for your positive feedback!

August 26, 2018

Easy going car shipping experience ever. I always look forward to exploring my next a new car, but, I do not look forward to high pressure. My experience was very pleasant. It was calm, rel More

by Coolteacha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cleophus Atkins, Steve, James Smith
Aug 28, 2018 -

Easterns Automotive Group of Alexandria responded

We couldn't agree with you more! James is such an asset to our company. He said that you were a great customer to work with. Come back again!

August 23, 2018

Best experience to purchase My previous car buying experience's were pretty bad and pushy. I cam in with the asumption this might be the same I was wrong. Working Singh and danny More

by Toby13171
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Nquyen, Dilsher Singh
Aug 28, 2018 -

Easterns Automotive Group of Alexandria responded

Hi Toby, We're so glad that you made the choice to pay Easterns a visit. It's nice to know that Singh and Danny were able to provide you smooth car buying experience. Congratulations!

August 22, 2018

Excellent salesman ! Mr.Wubeshet is an outstanding sales agent. That day my plan was just to shop around but as soon as I get in there, he convinced me by showing me diffr More

by Joo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Woubishet Bizuayheu
Aug 23, 2018 -

Easterns Automotive Group of Alexandria responded

Smooth transaction! That's what we love to hear! We are glad that our staff was able to get you out in a timely manner. Enjoy your new ride!

August 21, 2018

Purchase certifies used car My salesperson Anthony was fabulous with my car purchase. My intentions was to browse but was able to get a good deal. Great car with low mileage and More

by Twins1115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Nquyen, Keon Swann, Anthony Kha
Aug 23, 2018 -

Easterns Automotive Group of Alexandria responded

There is nothing better than a pleasant surprise! It is so great to know that you are happy with your purchase. We'll definitely share your kind words with Anthony and the rest of our Alexandria staff.

August 20, 2018

Amazing service and assistance!! I have to say these gentleman were simple amazing!! I was desperate to find a car. They took their time and were very patient with me!. Got me what I More

by VeeGee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms. Mitchell in Finance , Danny Nquyen, Dilsher Singh
Aug 21, 2018 -

Easterns Automotive Group of Alexandria responded

No problem! Thank you for being acknowledging of all the hard work we put in. It feels great to go above and beyond for customers that truly appreciate it.

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