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Easterns Automotive Group of Alexandria

Alexandria, VA

4.9
951 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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611 S Pickett St

Alexandria, VA

22304

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Showing 951 reviews

August 31, 2018

Great buying experience! Easterns was terrific. No games, no hassle, no pressure. And they have a great inventory. I have purchased many cars in my time, and this was the most More

by Satisfiedcustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmond Jones
Sep 05, 2018 -

Easterns Automotive Group of Alexandria responded

WOW! Now that is truly awesome! What a wonderful review!

August 31, 2018

So glad I found Easterns! I was looking for a 2-3 year old luxury car and spent many hour in the showrooms of Audi, BMW, Infinity etc .and if you are not there to buy a new car More

by #SatisfiedCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2018 -

Easterns Automotive Group of Alexandria responded

Well said! It's always refreshing when customers understand and appreciate the hard work that we put in. Kudos to Lonnie for assisting you!

August 31, 2018

Don't have to walk on glass!!!! The credit/approval process was fluid, smooth and the need for the consumer to walk away knowing all options was the best and very genuine. The experi More

by JDSTUDIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Nquyen
Sep 05, 2018 -

Easterns Automotive Group of Alexandria responded

Excellent customer! You are welcome back any time! We are looking forward to your next visit with us.

Sep 07, 2018 -

JDSTUDIES responded

Transaction never fulfilled despite calling on Monday, Sept 3 having entire deposit available per request. No response from finance manager. This would had been my second vehicle purchase in one weekend for commuting purposes.

August 29, 2018

Great Service Mr Rush provided great service. He was very knowledgeable and provided guidance throughout the entire process. The management and finance team made More

by Pleased Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Nquyen
Aug 30, 2018 -

Easterns Automotive Group of Alexandria responded

We are so happy to hear our very own Alexandria staff made your visit wonderful! Looking forward to seeing you again in the future!

August 29, 2018

Fantastic! My family needed a new mini van because ours was starting to give us problems. I filled out a online application and spent less than 30 mins at the de More

by Brown’s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Huynh
Aug 30, 2018 -

Easterns Automotive Group of Alexandria responded

No problem! You made our job easy. It was a pleasure to assist you. Thanks for connecting with us to share your review.

August 29, 2018

Sincere I worked James Smith and he was the most genuine and reasonable rep I’ve had the opportunity to engage with! I am very pleased. More

by Cory_1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Smith
Aug 30, 2018 -

Easterns Automotive Group of Alexandria responded

Great news! We would love to work with you again in the future. Come again!

August 29, 2018

Awesome customer service and very professional James Smith was an exceptional salesman. He didnt push me he educated me and allow me to feel like I was in control I would highly recommend him and t More

by Jamesvjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Smith
Aug 30, 2018 -

Easterns Automotive Group of Alexandria responded

Please do recommend us! We absolutely love working with new customers.

August 29, 2018

Beautiful! I had the pleasure, of meeting one of the most upbeat and knowledgeable salesmen, ever. Mr. James Smith, had perfect knowledge, of the car of interes More

by WowWoman2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Smith
Aug 30, 2018 -

Easterns Automotive Group of Alexandria responded

Wow! Those are big words! James will be absolutely thrilled to know that you enjoyed his customer service. We appreciate and love our customers here at Easterns.

August 29, 2018

Incrediable He is an incrediable person who helped me a lot and was honest and humble. Made this whole situation stress free for me. This was my first car purcha More

by Nas_Man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Smith
Aug 30, 2018 -

Easterns Automotive Group of Alexandria responded

Smooth and easy is just how a car buying experience should be. You came to the right place!

August 29, 2018

GREAT EXPERIENCE, OUTSTANDING CUSTOMER SERVICE. My experience was a tremendous one, customer service was knowledgeable, professional, poised, and well polished. Didn't had to ask all the questions i More

by Dms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Smith
Aug 30, 2018 -

Easterns Automotive Group of Alexandria responded

YES! We love hearing stories like this about our customer service. James and the rest of our team strives to ensure that our customers are treated with the most utmost care and respect.

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