Easterns Automotive Group of Alexandria

Awesome experience Steve Smith was great and very knowledgeable. It was a smooth transaction I’ve purchased cars from Eastern’s before and I was always sitting there for Steve Smith was great and very knowledgeable. It was a smooth transaction I’ve purchased cars from Eastern’s before and I was always sitting there for a day but Steve and his manager worked as a team and got me a new car and even my son bought a car as well. Do yourself a favor and get a car from them. More

Friendly and helpful crew Mr. Angel and the finance manager Danny Nguyen made my car buying process a very smooth and they went above and beyond to help me get the car I was lo Mr. Angel and the finance manager Danny Nguyen made my car buying process a very smooth and they went above and beyond to help me get the car I was looking for. Mr. Angel has a good personality, very helpful to begin with and Danny Nguyen was very helpful and honest. They both are a good employee for the company and I would recommend anyone to go to them if they decided to buy car. More

Wonderful experience at Easterns My husband and I needed a car replacement quickly with not ideal credit. Steve was extremely respectful and understanding. He worked closely with the My husband and I needed a car replacement quickly with not ideal credit. Steve was extremely respectful and understanding. He worked closely with the finance dept. to see what could be done and we were able to leave with a much better APR than we thought as well as a car we’re thrilled about. More

Great costumer service Lonnie Rush was great costumer service. I'm satisfied with his service. Just excellent service. And every one in the dealer whom I talked to was gr Lonnie Rush was great costumer service. I'm satisfied with his service. Just excellent service. And every one in the dealer whom I talked to was great and very friendly. More

No Heavy Sales Pitch!!! I walked into this dealership not exactly sure of what to expect. You hear stories of people being overwhelmed with the experience. Feeling pressured I walked into this dealership not exactly sure of what to expect. You hear stories of people being overwhelmed with the experience. Feeling pressured into making a purchase. Then regretting the purchase as it may have been more than they intended to spend. My experience was none of the above. Lonnie asked me some basic questions... and kept me within my budget and comfort level. Once he knew that I wanted an SUV... seeing what I was driving... he made sure the vehicle he showed me wasn't too far from the size and price I wanted to spend. The price was not hidden... the Carfax report was given and he looked for recalls for my intended purchase. Most importantly, he asked me... after every transaction leading up to the purchase if I understood or had any questions, which he answered patiently. I would absolutely recommend Lonnie if you walked into this dealership. He will definitely keep the experience as smooth as possible. More

Incredible Service I received the best service in a long time! They are courteous and understanding with the customer’s questions and concerns. I would definitely recomm I received the best service in a long time! They are courteous and understanding with the customer’s questions and concerns. I would definitely recommend this auto store. More

Salesman was very knowledgeable Salesman was very knowledgeable,kind informative and enjoyable to work with management took the time to go over finance with me to get me the best fin Salesman was very knowledgeable,kind informative and enjoyable to work with management took the time to go over finance with me to get me the best finances More

Great Experience James has been the best salesperson that I experienced at Eastern Automotive. I have been to two others Eastern Automotive dealerships and the service James has been the best salesperson that I experienced at Eastern Automotive. I have been to two others Eastern Automotive dealerships and the services doesn’t compare. More

Excellent experience I just wanted to say what great salesperson Easterns Automotive have in James Smith. He is very friendly, knowledgeable, courteous, and patient. Duri I just wanted to say what great salesperson Easterns Automotive have in James Smith. He is very friendly, knowledgeable, courteous, and patient. During the car buying experience he made sure I did not feel like they were just after my money. He customer service went far above what I expected to receive. More

Stearns' review Just purchased a car at Eastern Automotive Group on S. Pickett St, Alexandria. Our salesperson, James Smith was knowledgeable, courteous, professiona Just purchased a car at Eastern Automotive Group on S. Pickett St, Alexandria. Our salesperson, James Smith was knowledgeable, courteous, professional and patient. He served as our advocate from start to finish. He is a true asset to the dealership. More