Easterns Automotive Group of Alexandria

Good prices Everyone was very helpful and patient with me. I was able to get the car I wanted at a great price. I will be back when I need my second one! Everyone was very helpful and patient with me. I was able to get the car I wanted at a great price. I will be back when I need my second one! More

Great service Mark did a great job finding me a car that I was happy with and could afford. Thanks for doing such a great job with the deal Mark did a great job finding me a car that I was happy with and could afford. Thanks for doing such a great job with the deal More

Good Experience I was getting my first car and every one inside was helpful. Moustapha in particular was quick and helpful. Great customer service and experience all I was getting my first car and every one inside was helpful. Moustapha in particular was quick and helpful. Great customer service and experience all around. More

Great experience Everyone was extremely respectful and courteous. My husband and I came not really expecting to be able to purchase that day. They bent over backward a Everyone was extremely respectful and courteous. My husband and I came not really expecting to be able to purchase that day. They bent over backward and were able to get us in a beautiful automobile and made us feel comfortable and valued throughout the entire process. More

Best sells person . He is really nice person and takes good care of customers. We had a good conversation while waiting for paper works and also a great manager name Amir He is really nice person and takes good care of customers. We had a good conversation while waiting for paper works and also a great manager name Amir taglia. More

Lonnie was excellent ‼️ Lonnie help me get a nice car with low mileage.excellent customer service .Great personality i had really great experience coming to this location bas Lonnie help me get a nice car with low mileage.excellent customer service .Great personality i had really great experience coming to this location based off lonnie help . Thank you so much lonnie ?? More

HUGE praise for Lonnie Rush I've bought many cars in my life and dealt with many different dealerships, but never have I had a more open and honest experience than I recently did I've bought many cars in my life and dealt with many different dealerships, but never have I had a more open and honest experience than I recently did when I was able to buy my dream car through Lonnie Rush! I initially made contact to the Alexandria Easterns Automotive as I had seen the car I wanted on their website; a beauty of a 2016 Tiguan. My first contact was Lonnie Rush and he immediately familiarized himself with, and understood, my situation (less than good credit) and, after having visited other area dealerships and having been turned down, there this guy was, who obviously knows what he's doing. Lonnie advised me that I could actually, for real, buy a car from them, based on my initial info, and once we had all paperwork taken care of. Even before I submitted any documents to them, he guided me through and explained every step, so that there were no misunderstandings or false hope. He never pressured me into anything, kept everything very factual, and left the decision up to me. Buying a car is a major purchase and should not be taken lightly, so to actually meet someone as professional and competent as Lonnie is a huge blessing. I was able to drive into this dealership in my old 2008 Escape - and drive out in my new, beautiful 2016 Tiguan within a couple of hours. Lonnie even got me the best deal for my trade-in! In addition, Lonnie advised me to get a 24 months extended full coverage and rolled it into the final financing. I now not only have the car of my dreams, but also peace of mind for the next two years!!! When I called him a few days later to let him know that I'd noticed a minor mechanical issue, he simply told me to bring it in and they would take care of it at no cost to me. Even gave me a loaner car for the few days it was in the shop! He also kept me updated at all times, so that I knew exactly what to expect. When I picked up my Tiguan today, it was good as new and I couldn't be happier :O) If you're in the market to purchase a new/used car, please do yourself a favor and contact Lonnie Rush. You will not be sorry! I never thought I'd write a review of a car sales person, but with this experience, I do not see how I could not... I'd also like to mention the great service and response of Kevin in the finance department. He, too, was very helpful and always friendly and informative. Overall, the entire staff is super friendly and very helpful. Just an extremely wonderful car buying experience for once. Thank you, Lonnie Rush and Easterns Automotive of Alexandria, for making possible that I now have my dream car! I am very grateful and super happy with my Tiguan :O) Josie McCormick More

Awesome experience I had an amazing experience, Desmond was very professional and straight forward, and cute ;) no complaints! I am a satisfied customer! Definitely reco I had an amazing experience, Desmond was very professional and straight forward, and cute ;) no complaints! I am a satisfied customer! Definitely recommend to everyone More

Very helpful I am glad my husband and i gave Phillip and the managment team the chance to work out a better finance option then our own bank. promised and delivere I am glad my husband and i gave Phillip and the managment team the chance to work out a better finance option then our own bank. promised and delivered. Great job. More

First Class Car Buying Experience In the past three months we have bought 2 vehicles from Eastern's Alexandria location.  The manager, Vinney Vannavong, took time out of his busy sched In the past three months we have bought 2 vehicles from Eastern's Alexandria location.  The manager, Vinney Vannavong, took time out of his busy schedule to get to know us, listen to our requests and made them all happen. Our sales consultant, Moustapha Bacha, was very kind, courteous and attentive. Ismelda Tejada made doing the paperwork a pleasure. She had the paperwork well organized and we were ready to drive our new car away in no time. At Eastern's Alexandria you will find unbeatable pricing, excellent customer service and access to a huge selection of vehicles which can be pulled from their many locations.  Even though it is a four hour round trip we wouldn't shop anywhere else.  More