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Easterns Automotive Group of Alexandria

Alexandria, VA

4.9
952 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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611 S Pickett St

Alexandria, VA

22304

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Showing 952 reviews

September 09, 2022

Lonnie made it happen. I just made a long time buddy,He's well knowledgeable about his job More

by oneiljemeson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Easterns Automotive Group of Alexandria responded

We value your feedback! We are delighted that you reached out to share your Easterns experience.

September 06, 2022

Lonnie was super helpful and professional. He made the process easy and comfortable. I’m in love with my new car. More

by Jess
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Easterns Automotive Group of Alexandria responded

Congratulations on your purchase! Your opinion is greatly appreciated. It was a pleasure to assist!

September 06, 2022

Bought a 2018 cadillac escalade and it's a lemon stay away from this dealer. More

by Mcms
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thuan Tran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Guzman
Sep 06, 2022 -

Easterns Automotive Group of Alexandria responded

We want to apologize for anything that may have caused you to feel this way. We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004

Sep 06, 2022 -

Mcms responded

Will Eastern fix my truck since its only been 1 month since I purchased this vehicle ?

Sep 07, 2022 -

Mcms responded

I have called the number you have provided and you keep hanging up on me , asoon as I say my name you hang up ,why??? Dont be rude just because you sold a car , will never send any customers your way..

September 06, 2022

Lonnie Rush is one of the coolest people I've met. Great salesman and knows what he's talking about. More

by matthewdarner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Easterns Automotive Group of Alexandria responded

Congratulations on your purchase! Your opinion is greatly appreciated. It was a pleasure to assist!

September 05, 2022

Carlos was great, very patient and knowledgeable about his products and helped me with my purchase More

by Cesar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Guzman
Sep 06, 2022 -

Easterns Automotive Group of Alexandria responded

Congratulations on your purchase! Your opinion is greatly appreciated. It was a pleasure to assist!

September 05, 2022

Carlos was great, went in inquiring and ended up getting the car, he was patient and kind with the whole process More

by Johnny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Guzman
Sep 06, 2022 -

Easterns Automotive Group of Alexandria responded

We value your feedback! We are delighted that you reached out to share your Easterns experience.

September 05, 2022

Thanks Lonnie for helping my sister and my niece get into their new cars. After looking on his Instagram and reaching out, Lonnie made every thing else a breeze. Thanks Lonnie for everything and we'll be bac More

by carolynbutts.49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Easterns Automotive Group of Alexandria responded

We value your feedback! We are delighted that you reached out to share your Easterns experience.

September 05, 2022

Lonnie has been a great salesman in this car journey! He’s given great suggestions and support on the cars that would best fit my needs and are super stylish! Thanks so much! More

by TammiJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Easterns Automotive Group of Alexandria responded

Wonderful! Please let us know if you need anything, we will be happy to help. Enjoy your new ride!

September 03, 2022

Clean and Professional. Took care of customer and their needs. Friendly staff took care of our needs More

by kelvinaj27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leotha Burt
Sep 06, 2022 -

Easterns Automotive Group of Alexandria responded

Wonderful! Please let us know if you need anything, we will be happy to help. Enjoy your new ride!

August 09, 2022

Lonnie is the best dealer ever for your organization. Knowledgeable smiling, good ethics and makes customers comfortable and confident to buy a car. More

by Mudish06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Easterns Automotive Group of Alexandria responded

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

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