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Easterns Automotive Group of Alexandria

Alexandria, VA

4.9
950 Reviews
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit®, Easterns became one of the DMV’s premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Every Easterns vehicle has passed a rigorous Multi-Point Quality Certification so you can buy with confidence. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.
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611 S Pickett St

Alexandria, VA

22304

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Showing 950 reviews

November 19, 2022

Well, where do I start…? ?? This is the second time in two years that I’ve purchased a vehicle from Mr. Lonnie Rush at this exact establishment. After paying an exuberant am More

by Sandie G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy
Dec 02, 2022 -

Easterns Automotive Group of Alexandria responded

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

November 03, 2022

I just received this generic response from Easterns Motors without them ever addressing my issue with them. I have bought 3 cars from them and this is my last visit. They could not resolve a $43 reimbu More

by O
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lonnie Rush
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Easterns Automotive Group of Alexandria responded

We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004

Nov 03, 2022 -

O responded

I sent over the receipt for new wipers to Lonnie Rush and I have not heard back from him or management. When I made my purchase, the vehicle needed the VA State Inspection which passed. When I got home and turned on the wipers, both of them flew off because the clips were broken. It baffles me how it even passed inspection and made it through the detail shop at Eastern's because they washed it. Address Lonnie Rush about our conversation and the information I sent him.

October 20, 2022

Great experience. Leaving satisfied and ready to enjoy my new toy. Thank you Lonnie. Looking forward for my next purchase. More

by Claudia Calles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Easterns Automotive Group of Alexandria responded

Thank you so much for this wonderful review. We were glad to help!

October 07, 2022

Very fast process! Wonderful experience got me in and out within a reasonable timeframe. Tony was very comical and made the experience really nice. Guy was knowledgeabl More

by Tiarra.dixon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leotha Burt
Oct 12, 2022 -

Easterns Automotive Group of Alexandria responded

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

October 05, 2022

i am a salesmen for over 30 years and expect a lot lonnie made it so easy and gave much information what a true professional flare I would definitely come back and buy another car from him in the future and More

by Johnrolex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Johnrolex responded

the best!

Oct 06, 2022 -

Easterns Automotive Group of Alexandria responded

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

October 04, 2022

Lee was awesome and was a lot of help. Also very helpful overall getting me into a car. More

by Jordan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee- rate him 5 stars
Oct 06, 2022 -

Easterns Automotive Group of Alexandria responded

Congratulations on your purchase! Your opinion is greatly appreciated. It was a pleasure to assist!

September 30, 2022

Lonnie went ABOVE & BEYOND to get me into a really nice vehicle! His customer serious was A1, the BEST Salesperson I’ve met! I appreciate and I thank you for all of your help!! More

by Nash
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Easterns Automotive Group of Alexandria responded

Congratulations on your purchase! Your opinion is greatly appreciated. It was a pleasure to assist!

September 22, 2022

I had a great experience with this dealership and with their sales staff. Lee took care of me and made the experience stress free. He made sure that my experience was about me making the right choice and More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thuan Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Leotha (Lee)
Sep 23, 2022 -

Easterns Automotive Group of Alexandria responded

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

September 09, 2022

Lonnie made it happen. I just made a long time buddy,He's well knowledgeable about his job More

by oneiljemeson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Easterns Automotive Group of Alexandria responded

We value your feedback! We are delighted that you reached out to share your Easterns experience.

September 06, 2022

Lonnie was super helpful and professional. He made the process easy and comfortable. I’m in love with my new car. More

by Jess
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Rush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Easterns Automotive Group of Alexandria responded

Congratulations on your purchase! Your opinion is greatly appreciated. It was a pleasure to assist!

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