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Eastern Shore Toyota

Daphne, AL

4.2
561 Reviews

29732 Frederick Blvd

Daphne, AL

36526

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Showing 561 reviews

May 30, 2013

I recently purchased a Honda Ridgeline from Eastern shore Toyota. William Vision was my salesman and he was great, helpful, hospitable, and really funny! He made my first car buying experience easy an More

by Santinoandrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Vinson
May 29, 2013

Mr. Stacey Conley was very personable and professional. I appreciate the way he shared facts about the car, allowed time and space for me and my family to examine the car and discern our decision. We visite More

by corysmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
March 09, 2013

Poor customer service relations. No one seems to understand time related issues!! Dropped car off at 8 and now 3. Still don't have it. More

by Jawilson
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vicki Bodet
Mar 08, 2016 -

Eastern Shore Toyota responded

Greetings Jawilson, Thank you very much for taking the time to express your experience on your visit. We are truly sorry to hear you were not fully satisfied and we always want guest expectations to be met upon arrival. At Eastern Shore Toyota, customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Unfortunately, sometimes we don't meet our customer’s expectations. Please contact us to resolve the issue leading to this incidence so we can take appropriate action. We value your business and hope to retain you as a customer for many years to come. Sincerely, Danielle Cox Director of Social Media/ Administrative Assistant Eastern Shore Toyota Eastern Shore Hyundai Daphne, AL 36526 (251) 626-1919 ext. 2342 danielle@seamautogroup.com

November 02, 2012

I had purchased a vehicle from Eastern Shore in 2011, it was rear ended Oct this year, they insurance found prior damage that would have been there when we bought the car. We went to the dealership to see More

by rhansel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Riddick and Bill Smith
October 21, 2012

Twice I have had ES Toyota diagnose problems I had with a Camry purchased from them. On one occasion I was told I needed a throttle body for $1400. I elected to get the problem addressed elsewhere and foun More

by Btuvi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Roger McCombs
Mar 08, 2016 -

Eastern Shore Toyota responded

Greetings Btuvi, Thank you very much for taking the time to express your experience on your visit. We are truly sorry to hear you were not fully satisfied and we always want guest expectations to be met upon arrival. At Eastern Shore Toyota, customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Unfortunately, sometimes we don't meet our customer’s expectations. Please contact us to resolve the issue leading to this incidence so we can take appropriate action. We value your business and hope to retain you as a customer for many years to come. Sincerely, Danielle Cox Director of Social Media/ Administrative Assistant Eastern Shore Toyota Eastern Shore Hyundai Daphne, AL 36526 (251) 626-1919 ext. 2342 danielle@seamautogroup.com

September 17, 2012

My husband and I went to Eastern Shore Toyota just planning to look around and we left with a brand new Toyota Highlander. Our salesman was Stacey Conley and he was excellent. He handled every single More

by swhite222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Conley
August 10, 2012

The customer service was awful. The salesmen insulted me for what he offered on my trade-in. When I asked for my keys they would not return them, I had to ask 6 times and be ugly for them to give my keys ba More

by HeatherDH
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis
June 18, 2012

Best car buying experience ever! Everyone we met was friendly and helpful. I recommend this dealership to anyone looking to purchase a new or used vehicle. You will not regret it! I traveled over an hou More

by kdavis1104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Besteda
June 08, 2012

Terrible customer service would never recommend them to anyone and certainly won't let them work on my vehicle. Never been treated like this by any dealer i might even call the toyota front office and repo More

by daveshotmail10
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
service department
Mar 08, 2016 -

Eastern Shore Toyota responded

Greetings Daveshotmail10, Thank you very much for taking the time to express your experience on your visit. We are truly sorry to hear you were not fully satisfied and we always want guest expectations to be met upon arrival. At Eastern Shore Toyota, customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Unfortunately, sometimes we don't meet our customer’s expectations. Please contact us to resolve the issue leading to this incidence so we can take appropriate action. We value your business and hope to retain you as a customer for many years to come. Sincerely, Danielle Cox Director of Social Media/ Administrative Assistant Eastern Shore Toyota Eastern Shore Hyundai Daphne, AL 36526 (251) 626-1919 ext. 2342 danielle@seamautogroup.com

May 15, 2012

I recently bought a 2012 Camry Hybrid from Stacey Conley at Eastern Shore Toyota. It was by far the best car buying experience I've ever had. The most important thing to Stacey was that I bought exactly wha More

by biancasmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Conley