Eastern Shore Hyundai

Noah and Justin were awesome to work with! ! Super nice and listened to what I wanted! We will definitely be back to this dealership ! Super nice and listened to what I wanted! We will definitely be back to this dealership More

Ryan and Noah really went all out to help us! ! Fantastic service from everyone! Would definitely recommend buying a car here. ! Fantastic service from everyone! Would definitely recommend buying a car here. More

Everyone that I dealt with during my buying experience was great. I would definitely recommend Eastern Shore Hyundai to anyone looking for a new or used car. was great. I would definitely recommend Eastern Shore Hyundai to anyone looking for a new or used car. More

Would never buy another vehicle here. Salesman lied about perks. Now after owning my 2023 Elantra I can't get it serviced until October. I live in Lower Baldwin County, it's in the 100s Salesman lied about perks. Now after owning my 2023 Elantra I can't get it serviced until October. I live in Lower Baldwin County, it's in the 100s and the air broke. Tough crap according to this dealership until Oct. Terrible customer service after the sale. More

12 hours after I posted a negative review, I received a harassing text from Casey McGraw in retaliation saying I would no longer be receiving the "little surprises" he had promised me. This is more proof o harassing text from Casey McGraw in retaliation saying I would no longer be receiving the "little surprises" he had promised me. This is more proof of the lies and manipulation. Not to mention how incredibly unprofessional to send to a customer. Stay away from this toxic environment! More

Heed my warning and stay far away from Eastern Shore Hyundai! Buying a car from this dealership was the worst experience of my life!! They held my purchased car, my trade, and money hostage for 13 days Hyundai! Buying a car from this dealership was the worst experience of my life!! They held my purchased car, my trade, and money hostage for 13 days for a paint correction I was promised would be done in 2 days. Casey McGraw is the rudest most arrogant individual who uses his authority to undermine his own managerial staff even in front of customers! His staff is so afraid of him and seeks his approval they go along with the lies and manipulation. Women, especially, should avoid this male dominated dealership that makes you feel it isn't your place to question their decisions. You will be repeatedly lied to over and over and made promises they won't keep. And don't ever expect an apology; that won't happen. McGraw uses unrelated analogies to belittle and bully you! He flaunts his own personal success in your face. He will laugh about negative customer reviews and say they mean nothing to him. Clearly this man shouldn't be in an industry that is lead by customer service and satisfaction. McGraw humiliated me with his degrading comment that the loaner car I was driving (due to the dealership's lies and false promises) was nicer than what I purchased. He actually expected a thank you for his baiting of free car washes and "little surprises!" I left the dealership in tears and unfit to drive home by myself because of this individual and his actions! You are nothing more than a number at this place, seeing how many cars they can push out in a day at whoever's expense. Eastern Shore Hyundai did NOT come anywhere close to making me feel like a valued customer. They are lead by personal greed and nothing more! If you enjoy being disrespected, manipulated, bullied, degraded, and lied to then this is your place. If not, do yourself a favor and don't step foot in this place. I will never be back, and I will be sure my friends and family purchase elsewhere! More

Great experience and friendly people. Had a good choose of cars, would use the dealer again. Had a good choose of cars, would use the dealer again. More

Loved everything about my experience at Eastern Shore Hyundai! Easy Fast best deal in town! Hyundai! Easy Fast best deal in town! More

Have purchased 3 vehicles from them and always a good experience! Always recommend if anyone asks. experience! Always recommend if anyone asks. More