Eastern Shore Hyundai

horrible, belittling experience I go in excited, knowing my approval range, knowing what I want and don't want, knowing the sale prices, believing that this was THE place for me to b I go in excited, knowing my approval range, knowing what I want and don't want, knowing the sale prices, believing that this was THE place for me to buy my new car.... All of that was squashed by these condescending men and their lack of courtesy. They kept offering me used cars that I didn't want at prices that were ridiculously over FMV. When I turned them down, they got irritable, made fun of me, my current vehicle, and other local car dealerships to my face thinking they were funny. What made it worse was when I could hear their hurtful words and laughter even when they went to the back. Not only the salesman, but the sales and general manager too... Needless to say, I wouldn't recommend them to anyone. More

AMAZINGLY PLEASANT. As a widow I HATED going into dealerships. This was my best experience ever in purchasing a vehicle. Let's start with the sales representative, Richie Peak. NO pressure. To th dealerships. This was my best experience ever in purchasing a vehicle. Let's start with the sales representative, Richie Peak. NO pressure. To the ladies out there, I found Richie to be trustable; no razzle, dazzle; just the facts please. He showed me how to work all the gadgets and buttons. He took the time to meet with me again the next day and go over things again. Richie took me to meet the F&I guy and WE had a conversation and determined what I needed. Refreshing! And again no pressure. As to the vehicle it has the BEST RIDE of any vehicle I have ever owned (including my much loved cadillac) and it comes with everything as standard equipment. This dealership is second to none and should be your last stop shopping. More

Service department did not perform tire rotation that was paid for until marked tires were pointed out and a complaint made. Another time, vehicle taken in for just a recall and the service department perfo paid for until marked tires were pointed out and a complaint made. Another time, vehicle taken in for just a recall and the service department performed an oil changed without permission. More

Richie Peak is the best, so far to date we have bought four cars from him and this dealership. Richie spends time with you to make sure you have all your questions answered on your new toy and the dealer four cars from him and this dealership. Richie spends time with you to make sure you have all your questions answered on your new toy and the dealer is first class on service after the sale, thank you Richie for the wonderful experience and since this our fourth car we will be back, Randy Beck More