Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Eastern Shore Hyundai
Daphne, AL
460 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 460 reviews
September 10, 2024
I had the best experience at Eastern Shores. Having never bought a Hyundai before I had many questions and each one was answered, sometimes asked several times, with patience and understanding. Having never bought a Hyundai before I had many questions and each one was answered, sometimes asked several times, with patience and understanding. Robert was easy going and never made me feel pressured or on the spot. Unlike other places I was never asked to buy something bigger. After finding what I wanted everything was finished in a very laidback way. It was all a good experience More
by Cheryl
Employees Worked With
Matthew? I’m sorry I can’t remember but he helped me decide on getting an extended warranty and finished my purchase. He was a wonderful help. , Robert Mennicucci
August 23, 2024
I had requested in multiple ways, via 800#, via a phone message to the service dept, via a voice mail to the Service Department manager, Sam Oldham, for a loaner vehicle, as my brand new 2014 Santa Fe with message to the service dept, via a voice mail to the Service Department manager, Sam Oldham, for a loaner vehicle, as my brand new 2014 Santa Fe with less than 5000 miles, needed recalls and another manufacturer defect. Sam never called me back. When I asked this morning for a loaner, I was told the repairs/recall would only take 1 hour. I explained I am suffering from back pain and did not want to wait in the lounge. Well, I clearly wasn’t persistent enough. I waited 1 1/2 hrs, in pain, the whole time and Sam was nowhere to be found. I finally took their shuttle home, after waiting another 1/2 hour in pain. About 1/2 hour after getting home, my car was done, almost 3 hours later. To make matters worse, the Eastern Shore Hyundai website had a page for reviews or to speak with Pete Pappelris. I called to talk to Pete, the receptionist never heard of him and forwarded me back to Sam Oldham’s voicemail. This is completely unacceptable To me. More
by Bma
Employees Worked With
Sam Oldham
August 09, 2024
The dealership is very nice, easy to find and has a beautiful showroom. I was offered water upon my entrance, and everyone was a pleasure to deal with. beautiful showroom. I was offered water upon my entrance, and everyone was a pleasure to deal with. More
by Jpp4949
Employees Worked With
Woodrow Watson
June 07, 2024
Customer service is excellent! Noah, Joel, and Matt were very professional and displayed excellent character and concern for my well being and I am truly grateful! Noah, Joel, and Matt were very professional and displayed excellent character and concern for my well being and I am truly grateful! More
by jpett
Employees Worked With
Noah,Joel, and Matt- 5 stars, Danny Ponce
May 05, 2024
Best service ever! ! Bentley was the BEST!! He was professional, positive and did everything I ask or needed. I have never had the experience I had at ESH. ! Bentley was the BEST!! He was professional, positive and did everything I ask or needed. I have never had the experience I had at ESH. More
by Katsec10
Employees Worked With
Bentley Harris
