Eastern Shore Hyundai

Great. Wonderful staff ,service and facility! My salesman Darrick was great. The sale of the car itself was easy and simple. No hassle deal. The facility is very nice and accommodating. Everyone My salesman Darrick was great. The sale of the car itself was easy and simple. No hassle deal. The facility is very nice and accommodating. Everyone made the deal easy and pleasant. More

Great experience! I was referred to Derrick Heath by a coworker. He took great care of me during the entire car buying experience. He listened to what I was looking fo I was referred to Derrick Heath by a coworker. He took great care of me during the entire car buying experience. He listened to what I was looking for and made it happen. He and the dealership did a great job! More

Very friendly and knowledgeable Derrick Heath was my dealer. Derrick was very knowledgeable and friendly. He explained every aspect of the car we purchased before during and after th Derrick Heath was my dealer. Derrick was very knowledgeable and friendly. He explained every aspect of the car we purchased before during and after the purchase. Derrick was very patient with our many questions and every request we asked for he worked hard to meet our desires. I highly reccomend Derrick Heath and Eastern Shore Hyundai. More

High Standards Just bought my wife a 2016 Genesis, I have a 2012 I bought a few years ago. This dealership does everything great. I service my vehicles here as wel Just bought my wife a 2016 Genesis, I have a 2012 I bought a few years ago. This dealership does everything great. I service my vehicles here as well and that is always top notch. I will continue buying here as long as they keep performing at this high level. It is truly a difference you can feel. More

Darrick makes us feel welcome and like family. Darrick listens to what we need and want when it comes to a new vehicle. We have always been satisfied with his honesty and because of that we remain Darrick listens to what we need and want when it comes to a new vehicle. We have always been satisfied with his honesty and because of that we remain loyal customers. More

Thanks to Darrick I would like to thank Darrick at the Eastern Shore Hyundai because he helped me so much when I locked my keys in the car. He even stayed outside with I would like to thank Darrick at the Eastern Shore Hyundai because he helped me so much when I locked my keys in the car. He even stayed outside with me over an hour and figured out a way to help me I am so thankful that he helped me out. If Darrick did not help me I would have been waiting for someone to come for an extra hour. I would like to thank him for having a positive attitude to help me out thank you very much. More

Exceptional Customer Service and Knowledge I work in the customer service industry and I value professionals that take their craft seriously while caring for their customers. Mr. Darrick Heath I work in the customer service industry and I value professionals that take their craft seriously while caring for their customers. Mr. Darrick Heath exemplifies what professionalism and excellent customer service should look like. I was interested in purchasing a vehicle from out of state and when I called him to ask various questions he was patient, understanding and very knowledgeable. He helped me find the best car for my needs. I highly recommend going to this car establishment and asking to work with Mr. Heath. You will not be disappointed! More

New Santa Fe purchase This is the 4th purchase we have made from Eastern Shore Hyundai. Amber and Antoine were both very pleasant to work with on this transaction. They wen This is the 4th purchase we have made from Eastern Shore Hyundai. Amber and Antoine were both very pleasant to work with on this transaction. They went above expectations answering our questions and making sure we were getting the exact vehicle we wanted. They made the experience very pleasant. My only negatives were that it took way too long to get into the financing office to finalize the deal (over 5 hours) and the payoff on my trade took almost 4 weeks after many phone calls on my part to straighten out. More

My Review I am so glad I came to Eastern Shore Hyundai! Darrick Heath was so nice to me and made me feel comfortable. He was so patience and knew what car fit m I am so glad I came to Eastern Shore Hyundai! Darrick Heath was so nice to me and made me feel comfortable. He was so patience and knew what car fit me. Searching for a good car can be stressful, but not one bit I felt that way with Darrick help. I would definitely recommend anyone who’s looking for a car to get his help figuring out what car suits them. More

Genesis Purchase I was very disappointed in the financial end of the purchase. It took way too long to get into the financial office to finish the deal. I had to wait I was very disappointed in the financial end of the purchase. It took way too long to get into the financial office to finish the deal. I had to wait over TWO HOURS once I agreed to purchase the Genesis G80! This is the fifth purchase my family has made from Eastern Shore Hyundai/Genesis. This has been a recurring problem on each of those purchase with the exception of the second transaction. To me that took all of the fun out of purchasing the car. It definitely left a bad taste in my mouth. If I had not invested half of the day and into the night I would have walked out. I actually did not get the chance to leave until after 8:00pm! I do not understand why Eastern Shore Hyundai/Genesis dealership does not have their own financing folks. They should invest in their own financial personnel. To have to walk over to the Toyota dealership in insane. In NO WAY is this my salesman fault. his hands are tied when it comes to this part of the process. To me this is a management issue that needs to be settled by the higher dealership management. Thanks, Ben Turner More